Customer Experience

Financial Services

The Future of Finance: Fintech’s Consumer-First Approach

As technology revolutionizes the financial services industry, are you ready for what's next? ...

Kashyap Vyas

February 3, 2025 | 11 MIN READ

Customer Experience

Financial Services

Technologies Defining the Future of Consumer Finance

The finance sector runs on two things: trust and technology. While financial service providers ...

Kashyap Vyas

November 1, 2024 | 8 MIN READ

Customer Experience

Financial Services

Is Digital Banking Really Boosting Customer Experience?

The future of successful banking depends on delivering memorable customer experiences and creat...

Gordon Polovin

January 12, 2024 | 8 MIN READ

About Sogolytics

Employee Engagement

Financial Services

Healthcare

Transforming Engagement at Leading Industry Events: The Q1 Edition

In an era of experience is the foundation of business excellence, Sogolytics is excited to show...

Phillip Pinero

January 23, 2025 | 4 MIN READ

Financial Services

Technology

2025 Bank Technology Trends That Tighten Customer Asset Protections and IDs

With a new year underway, a key question echoes across the financial industry: Is technology ma...

Gordon Polovin

December 20, 2024 | 7 MIN READ

Customer Experience

Financial Services

The Takeaways: 2023 CXFS Conference

Love learning? We do, too! Since we can't all be all the places all the time, our team is happy...

Maryo Bruno

October 16, 2023 | 4 MIN READ

Customer Experience

Financial Services

Market Research

Insights for Financial Institutions to Attract and Retain Millennials and Gen Z

Millennials and Gen Z are rewriting the rules of personal finance, seeking financial freedom, a...

Shrutika Desai

July 3, 2023 | 3 MIN READ

Best Practices

Financial Services

BNPL & Banks: The Future of Spending

Marketing is powerful, there are seemingly endless ways to spend our money, and yet... aren't w...

Gordon Polovin

January 30, 2023 | 10 MIN READ

Best Practices

Financial Services

How Data Is Revolutionizing Banking CX

This article focuses on how banks and financial service institutions can create a more meaningf...

Gordon Polovin

January 30, 2023 | 9 MIN READ

Customer Experience

Financial Services

What You Should Know About Buy Now Pay Later

Credit card companies (CCCs)—gigantic enterprises generating trillions of revenue dollars—h...

Gordon Polovin

January 26, 2023 | 9 MIN READ