Feature Focus

Survey Types

Policymaking: Why Trade Associations Need Real-Time Public Sentiment Data

No matter your organization, the right data can make the difference between good and bad decisi...

Gordon Polovin

April 21, 2025 | 8 MIN READ

Customer Experience

Customer Effort and Sentiment Analysis – Integrated Concepts Driving a Better CX

Understanding modern customer lifestyles—fast-paced, volatile, and open to new experiences—...

Gordon Polovin

February 3, 2025 | 14 MIN READ

Customer Experience

5 Ways Sentiment Analysis and NLP are Critical

Sogolytics · 5 Ways Sentiment Analysis and NLP are Critical | Sogolytics BlogCast Onl...

LeTeisha Newton

April 4, 2023 | 5 MIN READ

Best Practices

Customer Experience

Why Sentiment is Key to CX Analysis

Customer experience analysis, or CX analysis, involves studying the ways in which potential and...

Patrick Grieve

February 8, 2023 | 5 MIN READ

Feature Focus

Advanced Reporting: Text Analysis Report

Reporting is easy when you have statistics. Numbers, frequencies, and graphs are the bread and ...

Sacha Gragg

May 6, 2021 | 6 MIN READ