Customer Experience

What Really Drives Customer Churn and How You Can Avoid It

Visionary co-founder and former Apple CEO, Steve Jobs, challenged, “Get closer than ever to y...

Sogolytics

September 25, 2019 | 4 MIN READ

Financial Services

A Competitive Edge for Community Banks

In the mid-1990s, predicting that technology would transform banks protected by regulation...

Sogolytics

September 16, 2019 | 5 MIN READ

About Sogolytics

Spring 2017 Release

We are excited to release our latest edition of Sogolytics this spring and wanted to give y...

Lauren Franco

May 6, 2021 | 1 MIN READ

Employee Engagement

Financial Services

How Banks can Leverage Employee Engagement for a Competitive Edge

Unemployment is at its lowest rate since 2009, and job openings have increased by 73 percent. A...

Sogolytics

September 20, 2019 | 5 MIN READ

Customer Experience

Net Promoter Score: The Ultimate Survey Question

Businesses have always sought a crystal ball that would give them insight into their customersâ...

Sogolytics

August 31, 2023 | 4 MIN READ

Employee Engagement

Survey Types

5 Insightful Questions for Evaluating Employee Performance and Why You Should Include Them

A few years ago, the Dilbert comic strip, known for its satirical office humor about a white-co...

Sogolytics

September 16, 2019 | 5 MIN READ

Employee Engagement

5 Surprising Questions Your Employee Engagement Survey Must Have

How important is an employee engagement survey? During his GE tenure, highly respected CEO J...

Sogolytics

October 15, 2019 | 5 MIN READ

Employee Engagement

Survey Types

How 360-Degree Feedback Can Benefit Your Organization

Many companies avoid conducting a 360-degree employee evaluation because of its complexity. The...

Sogolytics

April 23, 2025 | 8 MIN READ

Healthcare

7 Ways to Boost Patient Satisfaction

When patients visit your facility or practice, are they greeted with a big smile and a friendly...

Sogolytics

September 16, 2019 | 4 MIN READ

Best Practices

Employee Engagement

Do’s and Don’ts to Get Employee Surveys Right

Are you getting the most out of your employee surveys? Are you overcoming survey fatigue and lo...

Sogolytics

March 15, 2024 | 6 MIN READ