Customer Experience

From Hindsight to Foresight with Real-Time Customer Data

Recently, a Tesla owner unable to find a spot at a local charging station tweeted about fellow ...

Sogolytics

June 11, 2020 | 4 MIN READ

About Sogolytics

General

4 Features You’re Going to Love in Sogolytics’s Spring ’17 Release

We are excited to release our latest edition of Sogolytics and wanted to give you a look at som...

Lauren Franco

May 6, 2021 | 2 MIN READ

Customer Experience

Build, Measure and Engage with Loyal Customers – It’s Easy

According to Accenture’s 2016 Global Consumer Pulse Survey, 78% of consumers report they are ...

Sogolytics

May 30, 2020 | 4 MIN READ

Customer Experience

What Really Drives Customer Churn and How You Can Avoid It

Visionary co-founder and former Apple CEO, Steve Jobs, challenged, “Get closer than ever to y...

Sogolytics

September 25, 2019 | 4 MIN READ

Financial Services

A Competitive Edge for Community Banks

In the mid-1990s, predicting that technology would transform banks protected by regulation...

Sogolytics

September 16, 2019 | 5 MIN READ

About Sogolytics

Spring 2017 Release

We are excited to release our latest edition of Sogolytics this spring and wanted to give y...

Lauren Franco

May 6, 2021 | 1 MIN READ

Employee Engagement

Financial Services

How Banks can Leverage Employee Engagement for a Competitive Edge

Unemployment is at its lowest rate since 2009, and job openings have increased by 73 percent. A...

Sogolytics

September 20, 2019 | 5 MIN READ

Customer Experience

Net Promoter Score: The Ultimate Survey Question

Businesses have always sought a crystal ball that would give them insight into their customersâ...

Sogolytics

August 31, 2023 | 4 MIN READ

Employee Engagement

Survey Types

5 Insightful Questions for Evaluating Employee Performance and Why You Should Include Them

A few years ago, the Dilbert comic strip, known for its satirical office humor about a white-co...

Sogolytics

September 16, 2019 | 5 MIN READ

Employee Engagement

5 Surprising Questions Your Employee Engagement Survey Must Have

How important is an employee engagement survey? During his GE tenure, highly respected CEO J...

Sogolytics

October 15, 2019 | 5 MIN READ