Best Practices

General

2018: Collecting Reflections

As December’s winding down, we’re preparing to say goodbye to 2018. Whether you’re reluct...

Melissa Krut

September 16, 2019 | 2 MIN READ

Best Practices

Customer Experience

Feature Focus

Automation Nation: Are you working harder than your software?

There’s no denying that the business world has evolved rapidly in the last five to ten years....

Cherie Foo

May 6, 2021 | 5 MIN READ

Customer Experience

Real Estate

Measurably Better Resident Satisfaction: A Success Story

We love client success stories. After all, if our clients aren’t successful, we’re not s...

Melissa Krut

May 6, 2021 | 1 MIN READ

General

The Quiet Art of Listening

Are you listening? What I’m about to say might sound sacrilegious, but it’s true: Sur...

Melissa Krut

September 24, 2019 | 2 MIN READ

Employee Engagement

Showing Gratitude to Your Employees: A Handy Guide

We’ve previously talked about how important it is to show gratitude to your customers, and to...

Cherie Foo

March 28, 2024 | 4 MIN READ

About Sogolytics

Showing Gratitude To Your Customers: A Handy Guide

At the heart of every business lies its customers -- and it’s safe to say that no business ca...

Cherie Foo

October 22, 2023 | 5 MIN READ

Best Practices

Midnight in the Data Junkyard

It’s that spooky time of year…  As the light dims and the nights grow longer and da...

Melissa Krut

September 24, 2019 | 3 MIN READ

Customer Experience

In Support of After-Sales Support

If you’re like the average company, you’ll probably focus the bulk of your efforts into clo...

Cherie Foo

March 29, 2024 | 5 MIN READ

Best Practices

General

Cambridge Analytica, GDPR, and The Data That Divides Us

Data has become the hottest commodity of the digital world -- and also its fiercest source of d...

Jake Burgess

December 13, 2024 | 5 MIN READ

Best Practices

Employee Engagement

Feature Focus

What If They Don’t Believe It’s An Anonymous Survey? #trustissues

Confidentiality is a huge deal, and an anonymous survey can be the ticket to candid responses -...

Melissa Krut

October 9, 2019 | 4 MIN READ