Customer Experience

Survey Types

How to Survey Your Target Audience’s User Experience

Continuing our previous post, "4 User Experience Questions to Include in Your Survey," what que...

Kathy Edens

May 21, 2021 | 5 MIN READ

Customer Experience

Survey Types

4 User Experience Questions to Include in Your Next UX Survey

No surprises here: Surveys are an integral part of any sales and marketing research into your u...

Kathy Edens

June 3, 2023 | 5 MIN READ

Best Practices

Feature Focus

FAQ: Anonymous Survey Projects

Conducting a survey anonymously might sound like a great idea, but will it really deliver the r...

Kendall Place

May 8, 2021 | 5 MIN READ

Feature Focus

Know Better: The Magic of Data Pre-Population

We use surveys to ask questions. But what if you already know the answer? You already know t...

Melissa Krut

April 13, 2021 | 6 MIN READ

Best Practices

Survey As Conversation: The Flow

"How likely are you to recommend this blog?" "What is your age range?" "What brings you h...

Melissa Krut

January 15, 2024 | 9 MIN READ

Best Practices

Survey As Conversation: To Begin With

"How old are you?" "How much money do you make?" "How much do you weigh?" These lines ...

Melissa Krut

August 20, 2021 | 9 MIN READ

Best Practices

The Benefits of Survey Standardization

Survey design is obviously a foundational aspect of any successful feedback collection program....

Steven Frost

August 23, 2024 | 5 MIN READ

Best Practices

Feature Focus

Better Surveys Through Scary Movies

Who'd have thought that scary movie cliches offer so many insights on how to conduct a better s...

Melissa Krut

October 31, 2020 | 7 MIN READ

Best Practices

Feature Focus

Focus Mode: Engagement, Participation, Results

If there’s one thing everyone wants, it’s higher response rates.   A few simple ...

Melissa Krut

July 27, 2020 | 4 MIN READ

Best Practices

Designing a Survey: Fashion and Function

No matter how well you distribute your survey, if the survey is poorly designed you are not goi...

Adam Spencer

June 18, 2020 | 3 MIN READ