Employee Engagement

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Jan 18, 2024

Inside the 2025 Civility Data: Risks, Rewards, and What Comes Next – Study Results

by Sarah Faiz

If you’re looking for the TLDR version of our study results, it’s this: Civility in the workplace is no longer optional. As political polarization and social tensions continue to spill into professional spaces, workplace civility has become a critical factor in organizational success. According to Sogolytics’ new study, Workplace Civility 2025: Measuring the Impact of Social and Political Divides on Employee Experience, respect, inclusion, and day-to-day behavior are directly influencing everything from employee retention to brand loyalty. The findings reflect a workplace reality that feels increasingly fragile. Nearly half of employees reported witnessing or experiencing incivility in the past year. Women are particularly affected, with 55% saying they encounter disrespect frequently or occasionally, compared to 40% of men. These experiences mirror broader societal trends—SHRM’s Q1 2025 Civility Index places the national civility score at 48.8 out of 100, showing that incivility is a routine part of everyday life. The high cost of workplace civility Ignoring workplace civility comes with steep risks. Over half of respondents said they have either left a job (28%) or seriously considered leaving (23%) because of toxic or disrespectful environments. Civility is not a soft issue—it is a major retention driver. Consumer behavior is shifting too. Nearly 60% of respondents said that a company’s internal culture influences their purchasing decisions. Forty-nine percent have actively stopped supporting brands associated with poor workplace conditions. In today’s digital world, internal culture easily becomes external reputation. Trust in corporate values is fragile While companies are increasingly vocal about commitments to […]

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