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Showing results for : AI
Technology
Human-in-the-Loop: Maintaining Control in an AI-Powered World
Artificial intelligence (AI) captures imaginations unlike ever before, with systems reaching an...
Kashyap Vyas
May 28, 2024 | 7 MIN READ
Employee Engagement
Professional Development
Technology
Critical Thinking in The Age of AI: Loss, Risk, and Protecting EX
Operations Manager Pia has three to five tabs of generative AI tools open on her laptop at any ...
Ruma Malia
April 25, 2024 | 5 MIN READ
General
Technology
AI or Just Hype? Cutting Through the Tech Buzz
Artificial intelligence (AI) is on fire. Generative AI like ChatGPT is capturing our imaginatio...
Kashyap Vyas
May 2, 2024 | 8 MIN READ
Customer Experience
Technology
CX in 2024: 10 Ways AI Will Make a Difference
With or without AI, customer experience decides whether your brand has "loyalty power" or will ...
Gordon Polovin
April 25, 2024 | 10 MIN READ
Best Practices
Customer Experience
How to Lose a Client in 10 Days: A Project Manager’s Guide
Ambar was the most diligent project manager at an IT consultancy... until her company deployed ...
Ruma Malia
March 31, 2024 | 6 MIN READ
Employee Engagement
Technology
Talent + Tech: Optimizing Employee Experience
At the start of the year, HR specialist Jack was upbeat. His team had put together a tool-led p...
Ruma Malia
January 23, 2024 | 5 MIN READ
K-12/Higher Education
Technology
The Future of AI in Education: Study Results
With ChatGPT, who needs to do homework?The rise of artificial intelligence and generative A...
Melissa Krut
June 7, 2024 | 4 MIN READ
Customer Experience
Employee Engagement
Can AI Play an Authentic Role in Elevating CX for HR Teams?
Even as you plan your talent management strategy for FY 2024, you already know this: While the ...
Ruma Malia
January 18, 2024 | 5 MIN READ
Financial Services
Technology
2024 Bank Technology Trends That Tighten Customer Asset Protections and IDs
With a new year underway, a key question echoes across the financial industry: Is technology ma...
Gordon Polovin
January 7, 2024 | 7 MIN READ
Healthcare
Technology
Healthcare Trends Changing Our Lives in 2024
The healthcare industry changes like the wind in a volatile environment buffeted by technologic...
Gordon Polovin
May 23, 2024 | 9 MIN READ