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Showing results for : Customer experience
Customer Experience
Market Research
How Leaders Affect Customer Brand Experience
Whew, it’s been a long road, but we made it! We’re on the home stretch now in our Leadershi...
LeTeisha Newton
September 8, 2023 | 8 MIN READ
Customer Experience
Top 7 Digital CX Strategy Trends
This is the second part of a two-part Digital Customer Experience Strategy series. The first pa...
Gordon Polovin
October 31, 2023 | 7 MIN READ
Customer Experience
How to Effectively Measure Customer Experience and Prove ROI
We all know that customer experience is important, but for many folks in business, there's only...
Melissa Krut
September 2, 2023 | 4 MIN READ
Customer Experience
How Leadership Can Foster a Holistic View of CX
Sogolytics · How Leadership Can Foster a Holistic View of CX | Sogolytics BlogCastHaving a...
LeTeisha Newton
October 3, 2023 | 6 MIN READ
Customer Experience
Employee Engagement
AI and EX: The Power Couple Behind Exceptional CX
Gabriel was working on replying to customer complaints and queries, but the workload was simply...
Disha Sanghvi
August 30, 2023 | 7 MIN READ
Customer Experience
The Ultimate Guide to Digital CX Strategy
The ultimate digital experience strategy depends critically on an omnichannel presence. This ex...
Gordon Polovin
August 30, 2023 | 9 MIN READ
Customer Experience
Employee Engagement
How Leadership Affects Company Culture and Its Impact on CX
Sogolytics · How Leadership Affects Company Culture and Its Impact on CX | Sogolytics BlogCast...
LeTeisha Newton
September 26, 2023 | 7 MIN READ
Customer Experience
Enhancing CX with Chicken-Infused Strategies
Sogolytics · Enhancing CX with Chicken-Infused Strategies | Sogolytics BlogCastIn today's ...
Phillip Pinero
September 19, 2023 | 6 MIN READ
Customer Experience
5 Steps for Successful Omnichannel CX
Want customers? Meet them where they are! With rapidly evolving customer expectations, it's saf...
Gordon Polovin
September 13, 2023 | 11 MIN READ
Customer Experience
How Leadership Affects CX: Building a Foundation for Customer Experience Excellence
Sogolytics · How Leadership Affects CX: Building a Foundation for CX Excellence | Sogolytics B...
LeTeisha Newton
August 22, 2023 | 7 MIN READ