Customer Experience

How to Effectively Measure​ Customer Experience ​and Prove ROI

We all know that customer experience is important, but for many folks in business, there's only...

Melissa Krut

September 2, 2023 | 4 MIN READ

Customer Experience

How Leadership Can Foster a Holistic View of CX

Sogolytics · How Leadership Can Foster a Holistic View of CX | Sogolytics BlogCast Having a...

LeTeisha Newton

October 3, 2023 | 6 MIN READ

Customer Experience

The Ultimate Guide to Digital CX Strategy

The ultimate digital experience strategy depends critically on an omnichannel presence. This ex...

Gordon Polovin

August 30, 2023 | 9 MIN READ

Customer Experience

5 Steps for Successful Omnichannel CX

Want customers? Meet them where they are! With rapidly evolving customer expectations, it's saf...

Gordon Polovin

September 13, 2023 | 11 MIN READ

Customer Experience

How Leadership Affects CX: Building a Foundation for Customer Experience Excellence

Sogolytics · How Leadership Affects CX: Building a Foundation for CX Excellence | Sogolytics B...

LeTeisha Newton

August 22, 2023 | 7 MIN READ

Customer Experience

Decoding Omnichannel Customer Expectations

Omnichannel marketing is all about staying relevant to customers. How? By enabling customers to...

Gordon Polovin

August 14, 2023 | 9 MIN READ

About Sogolytics

The Gig is Up: Nurse Shortages in Healthcare

Sogolytics · The Gig is Up: Nurse Shortages in Healthcare | Sogolytics BlogCast The healt...

LeTeisha Newton

February 23, 2024 | 7 MIN READ

Employee Engagement

Employee Recognition: 7 Things to Avoid

Simone wants to be an excellent leader. She’s constantly reading up on employee engagement an...

Jenn Goddu

August 4, 2023 | 5 MIN READ

Best Practices

Employee Engagement

9 DEI Analytics Metrics You Should Be Tracking

You know we love metrics, but what we love even more are meaningful metrics that matter (and al...

LeTeisha Newton

August 2, 2023 | 6 MIN READ

About Sogolytics

Working to Change: Personal Development

It’s not always easy to change, is it? Sometimes we want to change because we can clearly ...

LeTeisha Newton

July 28, 2023 | 5 MIN READ