Results for : analytics

Patient-Centered Means Acting on Patient Feedback

Community Health Centers are intended to be patient-centered, an approach to healthcare in which the patient actively participates in the goal-setting and decision-making processes rather than being a passive recipient of care. The CHC’s governing body must comprise at least 51% of clinic patients, and all Section 330 grant recipients…

Ultimate Guide to Predictive Analytics

Imagine this: You have been working with a company for a while on a mid-senior level and you are presenting data to junior interns and executives. You've got good data in your presentation dashboard with proper visualizations. After 10 minutes, an intern asks you, “What’s the importance of this data…

Google Analytics Migration from GA3 to GA4: Unlocking the Power of Data (The Complete Guide)

Google Analytics has long been the go-to tool for website and app owners to gain insights into user behavior, measure marketing efforts, and make data-driven decisions. With the introduction of GA4, Google has brought forth a new generation of analytics capabilities that promise to unlock even more power from your…

The Right Decisions for Customer Loyalty

Having all the right data is just the first – albeit very important – step to managing your customer experience. You've taken the time to gather customer satisfaction scores, Net Promoter Scores, and other key metrics to really understand your customers' needs and behaviors along their customer journey. So how…

Necessity of Data in PX for Specialists

In many ways, the new year makes every organization want to strategize and do more with less, as the twin threats of recession and inflation appear on the horizon. Additionally, healthcare professionals like Primary Care Physicians (PCPs) may see more patients now than ever before. It could be because of…

Necessity of Data in Patient Experience for LTCs

As we enter a new year, it’s a time to focus on what has gone before, what we know, and how it can inform our future. Having the data you need right at your fingertips at the beginning of the year is a powerful strategic tool for any organization. In…

How to Ensure Quality Survey Results and Create Compelling Reports

Gathering data is one thing, but parsing the information to tell a compelling story is quite another. Your data must go beyond simple graphs and charts—it must be presented in an interesting way that presents your stakeholders with meaningful insights. A truly powerful report brings results together into a compelling…

Making Metrics Matter Every Day

As convenience and personal health/safety have become top priorities over the past year, it's no surprise that customization and personalization are now key differentiators in nearly every purchase or decision. Restaurants, for example, are changing their ordering systems to accommodate to the new consumer preferences for having control over every…

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