Best Practices

Professional Development

Know Better: A Data Literacy Best Practices Checklist

Data literacy is increasingly important as our access increases. Many of us walk around with po...

Sogolytics

March 17, 2025 | 12 MIN READ

Best Practices

Professional Development

The Case for Data Literacy in 2025

Statistics sway people. In fact, people are 87% more likely to trust what you say or write if y...

Sogolytics

March 17, 2025 | 8 MIN READ

Feature Focus

Feature Focus: Custom Dashboards

How do we love data? Let us count the ways. Data helps us understand the world around us. Da...

Melissa Krut

February 6, 2025 | 7 MIN READ

Customer Experience

Technology

Automated Quality Management: How to Improve Customer Satisfaction With AQM

Ever wonder how pearl divers manage to find those few precious gems in the vast ocean? Those wh...

Kashyap Vyas

February 3, 2025 | 11 MIN READ

Best Practices

General

More Than Numbers: Effectively Presenting and Sharing Data

It’s a data-driven business world out there, which is great, right? But with so much input no...

Jenn Goddu

July 29, 2024 | 5 MIN READ

Best Practices

Customer Experience

Ultimate Guide to Predictive Analytics

Imagine this: You have been working with a company for a while on a mid-senior level and you ar...

Sadashiv Pal

August 8, 2023 | 9 MIN READ

Customer Experience

Uncovering the Silent Majority: Gleaning Insights from Non-Vocal Customers

Most brands have begun to realize that customer feedback is essential for business growth. It u...

Jake Burgess

May 22, 2023 | 7 MIN READ

Employee Engagement

Survey Types

Employee Engagement Survey Reports Simplified

When you have engaged employees, it shows. Engaged employees are invested in the success of ...

Disha Sanghvi

May 23, 2023 | 3 MIN READ

Healthcare

Personalizing Education for Healthy Communities

Imagine being a young single mother with a special needs child who requires constant care and a...

LeTeisha Newton

August 9, 2023 | 9 MIN READ

Best Practices

Fix It Forward: A Failproof Improvement Plan

Sogolytics · Fix It Forward: A Failproof Improvement Plan | Sogolytics BlogCast Do you kn...

Melissa Krut

June 23, 2023 | 7 MIN READ