Employee Engagement

Balancing the Conversation for EX: How to Speak to Employees in “The New Normal”

Over the past 15 months, employees have lived with anxiety, stress, and even fear. Many have ha...

Jake Burgess

May 25, 2021 | 5 MIN READ

Employee Engagement

Behavior, Intent, & Remote Company Culture

Whales can teach us a lot about culture. I was watching a documentary about different whale spe...

Marie Oliverio

May 15, 2021 | 5 MIN READ

Employee Engagement

Seven Excellent Employee Retention Strategies

With so many changes taking place in our workplaces (wherever and whatever they may be!), conve...

Gordon Polovin

December 25, 2023 | 10 MIN READ

Employee Engagement

Should Employers Invest in Home Office Expenses While Employees Work Remotely?

As the pandemic turned lives upside down, we’re discovering Work From Home (WFH) has distinct...

Kathy Edens

June 8, 2023 | 5 MIN READ

Customer Experience

Employee Engagement

The Online Suggestion Box: A Robust Feedback Tool for Customers and Employees

Why is employee and customer feedback important? A company’s ROI connects closely to retaini...

Gordon Polovin

June 3, 2023 | 7 MIN READ

Employee Engagement

HR Trends in 2021 That Turned Management Thinking Upside Down

The pandemic’s impact on HR trends 2021 The COVD-19 pandemic altered our lives in significan...

Gordon Polovin

July 7, 2023 | 8 MIN READ

Employee Engagement

General

Making the Implicit Explicit: The Impact of Virtual Work on Communication Style

What is more important when working remotely or virtually: written, verbal, or visual communica...

Kathy Edens

June 8, 2023 | 6 MIN READ

Employee Engagement

What ‘Having Empathy’ Looks Like for the Companies Doing it Right

“Empathy is being concerned about the human being, not just their output.” - Simon Sinek ...

Jake Burgess

June 8, 2023 | 6 MIN READ

Customer Experience

Employee Engagement

CX Expectations and How They Impact Employee Experience

Employee experience has come to be viewed as a strategic area for companies to drive value. Whi...

Jenn Goddu

June 8, 2023 | 7 MIN READ

Best Practices

Employee Engagement

A Work Culture that Works: The Diversity Advantage

Creating a workspace that is inspiring, engaging, and productive remains a critical challenge f...

Disha Sanghvi

February 24, 2021 | 5 MIN READ