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Results for : Employee Retention

How Companies are Stretching to Deal with Worker Shortages

Addressing the current worker shortage in the United States, Labor Secretary Marty Walsh described these as “unprecedented times.” Companies trying to deal with worker shortages have tried traditional approaches — and some extraordinary ones — to staff the business when short on employees. Here are some of the strategies businesses…

Employee Engagement Lessons Learned in the Year of The Great Resignation

What are your top three professional highlights from 2021? For me, those are a job change, revamping a content marketing strategy at my new company, and an opportunity to scale a product and content marketing team. It's probably not too surprising that two out of three are linked to achieving…

In Their Own Words: Open-ended Questions for Customer or Employee Experience Feedback

There’s little doubt that the customer experience (CX) and employee experience (EX) connect tightly to ROI. Nothing dissolves profitability more conclusively than employee or customer churn. A loyal customer is likely to try new products, forgive hiccups or other small issues, and sing your praises, and the costs of keeping…

The Future of Professional Development

Regardless of where a company resides on the continuum of professional development for their employees, most agree that people (employees, customers, and others) are intrinsic to a company’s success. Today’s businesses know that investing in professional development for their employees is one avenue for reaching people important to their success.…

Listen Up and Speak Up: Burnout, Churn, and Tuning In

There's no question: It's a tough time to be an employer and it's a tough time to be an employee. You've probably seen this in your own workplace (wherever that may be), watched it on the news, and heard about it from friends and family. In uncertain times, we might…

SoGoStudy: Why are employees leaving and why are employees staying?

In the first post of this series focusing on our recent SoGoStudy about work life today, we provided the demographics and basics of the study. A quick catch-up on the foundation of the study: More than half of those who work remotely want to continue to work remotely for the foreseeable…

SogoStudy: Do Employees Want Remote Work to Stay?

Now that vaccinations are becoming more accessible around the world, industries are starting to re-open, and offices are starting to bring back their workers. Yet, it has not been as easy or smooth as expected. Many workers are demanding a more flexible work schedule, or the option of working from…

Virtual Professional Development Best Practices

If you’re a training manager for a large corporation or you’re leading a team of a few individuals in a small business, you likely pivoted in the last year about virtual professional development (PD) offerings. Today’s remote work environment means any training or PD must be online. And US workers…

The Season of Churn: Pandemic-Influenced Employee Turnover

There’s no doubt that the pandemic was a bombshell, throwing the world as we knew it into chaos. It introduced the reality of social separation, shutdowns, remote working, almost zero travel, and wearing masks both indoors and out — along with the extra burden of organizing our kids’ home education.…

Long-term Impacts of Pandemic-style Work

COVID-19 upended the ways in which we work. The pandemic sent millions of people home to work — and these are the lucky ones who kept their jobs. With ongoing news about different variants, we can’t say it’s over. Yet amid the uncertainty, businesses are trying to regain a sense…

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