Customer Experience

Market Research

Travel, Reinvented: Top Travel and Tourism Trends to Keep in Mind

For some countries, travel is opening up, and with it, new concerns around what the future of t...

Disha Sanghvi

September 4, 2021 | 5 MIN READ

Customer Experience

Jet, Set, Go! Customer Experience in Travel and Tourism

Wanderlust is in the air. The world is ready to travel, and with changing travel guidelines in ...

Disha Sanghvi

February 23, 2024 | 5 MIN READ

Customer Experience

General

Four Ways Automation Has Helped Us Cope with the Coronavirus Pandemic

For most of the year 2020, we have been experiencing a global-scale pandemic, and it is safe to...

Jake Burgess

September 16, 2020 | 5 MIN READ

Customer Experience

Customer Experience Lessons from the Hospitality Industry

The hospitality industry reigns supreme when it comes to customer experience. When your product...

Jake Burgess

February 23, 2024 | 6 MIN READ