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Best Practices
Customer Experience
Survey Types
Beyond Surveys: Implementing A Proactive CX Strategy With Sogolytics VoC Engine
Quick Summary
Traditional CX surveys are reactive and slow, leading to missed insights, lo...
August 5, 2025 | 12 min read
Customer Experience
Fitness
Omni-Channel Journeys for Fitness Industry
Creating an omni-channel experience in fitness can make all the difference for your members.
...
July 31, 2025 | 9 min read
Best Practices
Customer Experience
K-12/Higher Education
Survey Types
K-12 Survey Tools for School Engagement
The process of asking questions and receiving feedback is simple yet valuable, but schools ofte...
July 30, 2025 | 6 min read
Customer Experience
Financial Services
How CX Platforms Build Member Trust in Credit Unions
Every thing you need to know about this blog
Credit unions rely on the trusting rela...
July 29, 2025 | 12 min read
Customer Experience
Financial Services
Transforming Branch CX: How Banks Are Turning Human Moments into Loyalty and Growth
Modern banks are enhancing the branch experience by connecting service quality to loyalty, sati...
July 25, 2025 | 12 min read
Best Practices
Customer Experience
Why Your Customers are Leaving – 2025 Guide
A Guide to Understand Why Your Customers are Leaving
What you’ll learn in this article:
...
July 22, 2025 | 10 min read
Best Practices
Customer Experience
Mental Health at Work: The Crisis Institutions Can’t Ignore
Stress isn’t just seeping into the workplace—it’s flooding in. From political tension to ...
July 22, 2025 | 3 min read
Customer Experience
Technology
From Data to Delight: Leveraging AI for Personalized Customer Experiences
With online shopping, self-service kiosks in stores, and online chat support, the customer toda...
July 17, 2025 | 10 min read
Latest Release Notes
Last updated on: November 13, 2024
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