Best Practices

6 Ways to Elevate Travel and Hospitality CX

Travel can be a transformative experience, bringing people closer to their inner selves with ev...

Disha Sanghvi

June 27, 2023 | 6 MIN READ

Best Practices

Bridge the Summer Break with Seasonal CX

Customer spend patterns keep changing throughout the year. Have you ever noticed customers buyi...

Disha Sanghvi

June 15, 2023 | 6 MIN READ

Best Practices

Make it Personal: Employee Wellness

Each employee is unique. They all have different strengths, needs, preferences, and even str...

Disha Sanghvi

April 23, 2025 | 6 MIN READ

Best Practices

Check Your Employee Engagement Efforts

Engaging your employees isn't just about delivering exceptional experiences, but about deliveri...

Disha Sanghvi

November 23, 2023 | 6 MIN READ

Best Practices

Employee Engagement Survey Reports Simplified

When you have engaged employees, it shows. Engaged employees are invested in the success of ...

Disha Sanghvi

May 23, 2023 | 6 MIN READ

Best Practices

5 Tools for Success: Employee Experience Edition

Sogolytics · 5 Tools for Success: Employee Experience Edition Employee experience is the dr...

Disha Sanghvi

June 6, 2023 | 6 MIN READ

Best Practices

Personalization vs. Privacy: Building the Balance

Customers want personalized and contextualized experiences, but as awareness of security threat...

Disha Sanghvi

May 11, 2023 | 6 MIN READ

Best Practices

Unmasking the Secret to Authentic Feedback

Sogolytics · Unmasking the Secret to Authentic Feedback When Anya, the head of HR, finally ...

Disha Sanghvi

May 8, 2023 | 6 MIN READ

Best Practices

How to Balance Formality and Informality at Work

We humans are social creatures, so it’s safe to say that we crave social connections. Since w...

Disha Sanghvi

June 1, 2023 | 6 MIN READ

Best Practices

Your Most Important Customers? Your Employees

Employee experience has become the term of the moment. Good employee experience is what HR prof...

Disha Sanghvi

March 9, 2023 | 6 MIN READ