Best Practices

Customer Experience

General

8 Useful CX Metrics to Inform Your Strategy

Having a dedicated CX strategy is important for any company in a market that prioritizes experi...

LeTeisha Newton

June 3, 2022 | 9 MIN READ

Best Practices

Employee Engagement

General

Words Matter: Positive Feedback and Employee Motivation

It’s National Say Something Nice Day, and we’re all about spreading positivity! Word...

Disha Sanghvi

May 31, 2022 | 4 MIN READ

Best Practices

General

How Important is an Organization’s WHY?

Ever since Simon Sinek’s 2009 TED Talk went viral, “finding your WHY” has become extremel...

Jake Burgess

January 20, 2025 | 8 MIN READ

Best Practices

Employee Engagement

General

Integrating Cybersecurity into the Employee Experience is Crucial on Many Levels

Cybercriminals are attacking company security defense systems from every direction, and they do...

Gordon Polovin

May 17, 2022 | 7 MIN READ

Customer Experience

What is CXI? Into the World of Customer Experience Innovation

Customer experience itself is no longer an unknown topic, but one of great importance in the bu...

LeTeisha Newton

November 18, 2024 | 5 MIN READ

Best Practices

Customer Experience

Aligning CX and Cybersecurity Improvements for Groundbreaking Strides in 2025

Over the last few years, businesses have faced dramatic technological challenges, thus impactin...

Gordon Polovin

December 20, 2024 | 7 MIN READ

Employee Engagement

Know Better, Do Better: Employees, Consumers, and Getting to Know Your People

As we continue our series on using empathy to lead the way in your corporate social responsibil...

LeTeisha Newton

August 9, 2023 | 5 MIN READ

Employee Engagement

How to Put People First at Work: 6 Global Examples

Putting people first at work can improve productivity, increase employee engagement, and enhanc...

Jenn Goddu

April 22, 2022 | 5 MIN READ

Employee Engagement

K-12/Higher Education

3 Ways to Fight the Rising Tide of Teacher Burnout

Teaching has never been a particularly stress-free profession. Educators are responsible for en...

Patrick Grieve

August 9, 2023 | 5 MIN READ

About Sogolytics

Empathetic Listening for Better Corporate Culture

Corporate culture can determine how employees feel at work, the way they interact, and the way ...

LeTeisha Newton

April 16, 2022 | 5 MIN READ