Customer Experience

General

Market Research

Communicating During Uncertain Times: How Words Help Us Understand

How do you connect with your target audience during these uncertain times? As you craft messagi...

Kathy Edens

July 1, 2021 | 5 MIN READ

Best Practices

Customer Experience

Market Research

Survey Types

Using Surveys to Circumvent Current Blog Trends

First, thank you for reading this.    Hubspot, a forerunner in marketing research and i...

Kathy Edens

July 1, 2021 | 6 MIN READ

About Sogolytics

Employee Engagement

Strange Days: WFH Pulse Checks

Our new WFH scene has brought plenty of challenges, but one of the best opportunities we’re s...

Melissa Krut

July 1, 2021 | 5 MIN READ

Customer Experience

Communication with Customers + Customer Feedback = Better Customer Experience (CX)

The phrase "communication with customers" is used so often in the CX conversation that it's in ...

Gordon Polovin

April 8, 2025 | 7 MIN READ

Customer Experience

How Customer Experience is Making the Leap from Brick-and-Mortar to the Cloud

You know a great customer experience every time someone steps foot in your brick-and-mortar sto...

Sogolytics

November 30, 2023 | 5 MIN READ