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Showing results for : CX
Customer Experience
K-12/Higher Education
Professional Development
Higher Ed Marketing Advice From a Recent Grad
I remember looking at colleges while in high school, wondering where my next four years would b...
Adam Spencer
April 11, 2022 | 7 MIN READ
Best Practices
Customer Experience
Market Research
How Customer-Led Product Improvement Can Supercharge Your Business
It’s common for business owners to feel like they need to have all the answers. They alone be...
Jake Burgess
June 24, 2021 | 6 MIN READ
Customer Experience
Jet, Set, Go! Customer Experience in Travel and Tourism
Wanderlust is in the air. The world is ready to travel, and with changing travel guidelines in ...
Disha Sanghvi
February 23, 2024 | 5 MIN READ
Customer Experience
The Butterfly Effect of Customer Experience
Have you heard of the butterfly effect? The metaphorical butterfly flapping its wings generatin...
Disha Sanghvi
June 2, 2023 | 4 MIN READ
Customer Experience
What Is Customer Engagement Marketing?
Good marketing gets the job done, sometimes without drawing attention to itself at all. Done we...
Gordon Polovin
August 7, 2023 | 9 MIN READ
Customer Experience
Survey Types
How to Survey Your Target Audience’s User Experience
Continuing our previous post, "4 User Experience Questions to Include in Your Survey," what que...
Kathy Edens
May 21, 2021 | 5 MIN READ
Customer Experience
The Detractor Opportunity: How to Win Over Your Critics and Improve Customer Experience
Every business has its detractors. While you can’t demand that they change their mind, you ca...
Disha Sanghvi
June 3, 2023 | 5 MIN READ
Customer Experience
Balancing the Conversation for CX: How to Speak to Customers in “The New Normal”
There was a period over the past year where companies weren’t sure if they should market and ...
Jake Burgess
March 14, 2024 | 5 MIN READ
Customer Experience
Survey Types
4 User Experience Questions to Include in Your Next UX Survey
No surprises here: Surveys are an integral part of any sales and marketing research into your u...
Kathy Edens
June 3, 2023 | 5 MIN READ
Customer Experience
Employee Engagement
Market Research
Sample Size Calculator: Generating Value and Confidence in Meaningful Results
As a professional marketer, you want to know what your customers think and feel about your bran...
Gordon Polovin
June 3, 2023 | 7 MIN READ