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Showing results for : CX
Best Practices
Customer Experience
Technology
Travel and Hospitality
How To Use Tech To Delight Your Guests
It’s 2022, and it’s time for hotels to step it up.Gone are the days of making your gues...
Cherie Foo
May 30, 2023 | 8 MIN READ
Customer Experience
Real Estate
Home Cash Buyers: The CX Difference
Selling a home or a property isn’t an easy process. Even though most people go the realtor ro...
Disha Sanghvi
October 17, 2022 | 4 MIN READ
Best Practices
Customer Experience
Do Businesses Need a Chief Experience Officer (CXO)?
It's clear that being a truly customer-first business brings tremendous benefits in terms of cu...
Jake Burgess
September 27, 2022 | 6 MIN READ
Customer Experience
Financial Services
Should Your Credit Union Go Branchless?
Citi Bank is the fourth-largest financial institution in the country. And for nearly two decade...
Patrick Grieve
September 22, 2022 | 5 MIN READ
Customer Experience
Market Research
5 Storytelling Examples Connecting Brand & Customer Journey
Your customers are exposed to branding everywhere. Storytelling is one way to connect your bran...
Jenn Goddu
September 20, 2022 | 5 MIN READ
Best Practices
Customer Experience
Retail
Low-Cost Ways to Improve the In-Store Shopping Experience
All things being equal, creating a better shopping experience for your customers is likely to i...
Jake Burgess
August 25, 2022 | 9 MIN READ
Best Practices
Customer Experience
Shisa Kanko: Mastering External Communications with Japanese Train Drivers
Miscommunication with your customers, clients, and partners can be fatal. Social media gaffes c...
Jake Burgess
August 15, 2022 | 8 MIN READ
Best Practices
Customer Experience
Travel and Hospitality
Creating Airline Passenger Experiences Travelers Will Love
Airlines are known for their commitment to prioritizing passengers’ air travel experience.
...
Natasha Safronova
August 10, 2022 | 4 MIN READ
Best Practices
Customer Experience
Retail
Retail Stores Should Have Websites—Even Without eCommerce
If you listen to all the noise on the internet, you’d probably believe that brick-and-mortar ...
Jake Burgess
July 21, 2023 | 5 MIN READ
About Sogolytics
Feature Focus
This Just In! July Release Highlights
With temperatures rising, it takes a rare dedication to push ahead with just about any effort -...
Melissa Krut
July 28, 2022 | 6 MIN READ