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Showing results for : communication
Best Practices
Employee Engagement
How to turn any survey into an inclusivity survey
In the wake of the #MeToo movement and the historic reckoning on racial justice over the summer...
Steven Frost
October 29, 2020 | 4 MIN READ
Customer Experience
8 Do’s And Don’ts of Live Chat Support
Providing an excellent customer experience (CX) is key to running a successful business. 73% of...
John Allen
March 15, 2024 | 8 MIN READ
Customer Experience
Customer Service Skills in 2020 and Beyond
What are customer service skills?
Every business today that’s into making the customer exper...
Gordon Polovin
October 23, 2020 | 9 MIN READ
About Sogolytics
Ticket to the Future: Smarter Feedback Management
Ticketing systems are nothing new. It’s easy to envision pulling a ticket at the deli counter...
Sacha Gragg
October 22, 2020 | 3 MIN READ
Best Practices
General
The Risks of Living More of Your Life Online
Online much? The internet plays a significant role today in all of our lives, from...
Kathy Edens
June 7, 2023 | 5 MIN READ
Employee Engagement
How To Transform Onboarding to Kick-Start Employee Engagement
What’s the point of going through the strenuous undertaking of hiring a new employee if your ...
Gordon Polovin
June 5, 2023 | 7 MIN READ
Employee Engagement
From Warehouse to Office: Checking the Boxes in Employee Experience
For many years I earned my money through various back-breaking tasks. Even after I graduated w...
Adam Spencer
June 8, 2023 | 4 MIN READ
Best Practices
Employee Engagement
EX Military: Employee Experience Lessons for Business Growth
When I was in the Marine Corps, my opinion didn’t matter.I was extremely young, and the e...
Josh Apsey
September 25, 2020 | 11 MIN READ
General
Technology
How Has Technology Affected Social Interaction?
It's no surprise that the world is becoming increasingly digital, but the current pace of digit...
Jake Burgess
March 15, 2024 | 7 MIN READ
Employee Engagement
Encouraging Employee Engagement Outside of the Office
Many employees appreciate working remotely for the flexibility and autonomy offered. Yet resear...
Jenn Goddu
September 23, 2020 | 5 MIN READ