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Professional DevelopmentThe Case for Data Literacy in 2025Statistics sway people. In fact, people are 87% more likely to trust what you say or write if you have data backing you up. The...4 min read
Professional DevelopmentThe Value of Cultivating Curiosity at WorkAs a manager, Paul challenges people to grow and innovate. To do so, he often gives others a chance to learn and try new things....3 min read
Professional DevelopmentWhy Learning & Development Teams Need More Than Just an LMSWhen organizations invest in Learning & Development (L&D), they often prioritize the implementation of a Learning Management System (LMS). These platforms provide a centralized space...6 min read
Professional DevelopmentHow to Cultivate Curiosity: 8 Ways to Craft a More Interesting LifeIf you’ve ever spent time with a toddler, you’ll know that our questioning of “why” is innate. The impulse to be curious starts early. Still,...5 min read
Professional DevelopmentHow to Turn Resolutions into Routines for Long-Term SuccessWith the new year approaching, many of us decide to make resolutions. Considering our personal and professional goals, we think we might better meet our...7 min read
Professional DevelopmentNavigating Authenticity at Work: How to Balance Personal Beliefs and ProfessionalismIn today’s polarized climate, staying true to your personal beliefs while maintaining a professional image can be challenging. The key to navigating this landscape lies...7 min read
Professional DevelopmentNetworking with Grace: Mastering Digital Etiquette During Times of ConflictIn today’s hyperconnected world, networking has expanded far beyond handshakes and business cards. Our interactions are increasingly online, whether through LinkedIn, other professional communities, or...4 min read
Professional DevelopmentHow HR and Leadership Can Cultivate Civility at WorkThe first article in this oh-so-polite series on keeping things civil at work shared a Miss Manners exchange about handling inconsiderate behavior at work. The...6 min read
Professional DevelopmentThe Art of Connecting: Mastering Digital-First Professional NetworkingSolopreneur Sally was struggling. Despite her increasing awareness of the importance of networking, the demand for always-on connectivity was becoming too much. First, there was...4 min read
Professional DevelopmentMaking Decisions at Work: When Going Solo Makes SenseWhen it comes to making decisions at work, a lot can be said for group decision making. We recently introduced a boss who wanted to...5 min read
Professional DevelopmentTop Techniques for Group Decision-MakingRemember Bobby? He was the boss who wanted to make all the decisions on his own. He’s learned why group decision-making is important, but now...7 min read
Professional DevelopmentCritical Thinking: The Secret to Effective MarketingMarketing success doesn’t just happen by chance; it requires careful planning, strategic thinking, and the ability to adapt to changing market dynamics. In today’s competitive...5 min read
Professional DevelopmentWhy Over-Apologizing Is Bad For CX (And What to Fix Instead)When results came in from the annual customer survey, Richard was shocked. What could be offensive about apologies? While he’d always been trained that apologizing...7 min read
Professional DevelopmentMastering Critical Thinking: Key Fallacies Every Entrepreneur Should AvoidAs an entrepreneur, navigating the complex landscape of business requires more than just innovative ideas and a drive to succeed. On top of that, you’ll...7 min read
Professional DevelopmentHow to Use Critical Thinking to Provide Better Customer ServiceIn today’s competitive business landscape, exceptional customer service is a cornerstone of success. But delivering outstanding service isn’t easy – and it can’t be accomplished...