Customer Experience

Master Customer Lifecycle Management: The Complete Guide

Stacy has just started a handmade jewelry brand. While her initial product seemed to be quite p...

Disha Sanghvi

June 16, 2025 | 11 MIN READ

Customer Experience

Fitness

Retaining Your Fitness Center Members — Seven Tips On What To Do, Why, And How!

Long-term gym membership is the lifeblood of gym success and fitness industry leadership. Simpl...

Gordon Polovin

April 29, 2025 | 12 MIN READ

General

How to Build a (Really!) Sustainable Fitness Routine

Starting a fitness routine is easy, but sticking to it is the hard part. Many of us begin with ...

Cherie Foo

March 17, 2025 | 12 MIN READ

Customer Experience

Financial Services

How Credit Unions Can Navigate Digital Transformation: Study Results

In an era defined by rapid technological evolution and shifting consumer expectations, credit u...

Sarah Faiz

August 21, 2024 | 3 MIN READ

Customer Experience

Market Research

The Power of Digital Consumer Engagement in Driving Brand Growth

Is "digital consumer engagement" only a conversation for B2C businesses? Or can this term be ex...

Gordon Polovin

July 15, 2024 | 8 MIN READ

Customer Experience

Travel and Hospitality

Leisure Travel Expectations for 2024

What did you do during the pandemic? Chances are, you didn't get out much. The fear of a deadly...

Gordon Polovin

January 20, 2025 | 6 MIN READ

Customer Experience

Beyond Omnichannel Listening: Keeping Up With Hyper-Engaged Customers

Today's customers have complex expectations. Despite having a wide array of channels on which t...

Ruma Malia

November 27, 2023 | 4 MIN READ

About Sogolytics

Is Technology Really Delivering Better Consumer Experiences?

In the heart of the digital age, technology has become an omnipresent force that shapes the way...

Cherie Foo

November 17, 2023 | 7 MIN READ

Customer Experience

Tailoring CX Strategies for Inflation

The US economy is facing record inflation rates, and this has impacted nearly every aspect of c...

Disha Sanghvi

November 8, 2023 | 5 MIN READ

Customer Experience

Financial Services

The Takeaways: 2023 CXFS Conference

Love learning? We do, too! Since we can't all be all the places all the time, our team is happy...

Maryo Bruno

October 16, 2023 | 4 MIN READ