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Showing results for : Customer experience
Customer Experience
Fostering Customer Loyalty in the Insurance Industry
Advances in digital technologies, along with significant shifts in consumer behavior, are openi...
Sogolytics
June 15, 2020 | 3 MIN READ
Customer Experience
Summertime… and the living is easy.
Or at least it should be, right? (more…)...
Melissa Krut
January 16, 2020 | 3 MIN READ
Customer Experience
Customer Service in the Age of Customer 3.0
We all remember the disturbing 30-second video of a bloodied United Airlines passenger being dr...
Sogolytics
December 2, 2022 | 5 MIN READ
Customer Experience
How to Maximize the Power of Your Customer Data
Given that consumer data powers the ability to create personalized experiences, capturing exten...
Sogolytics
June 5, 2020 | 4 MIN READ
Customer Experience
From Hindsight to Foresight with Real-Time Customer Data
Recently, a Tesla owner unable to find a spot at a local charging station tweeted about fellow ...
Sogolytics
June 11, 2020 | 4 MIN READ
Customer Experience
Build, Measure and Engage with Loyal Customers – It’s Easy
According to Accenture’s 2016 Global Consumer Pulse Survey, 78% of consumers report they are ...
Sogolytics
May 30, 2020 | 4 MIN READ
Customer Experience
What Really Drives Customer Churn and How You Can Avoid It
Visionary co-founder and former Apple CEO, Steve Jobs, challenged, “Get closer than ever to y...
Sogolytics
September 25, 2019 | 4 MIN READ
Best Practices
Customer Experience
Feature Focus
How to Improve Customer Service Using Sogolytics’s Rules and Alerts Feature
One hallmark of outstanding customer service is the speed at which a business responds. If you ...
Hamid Farooqui
March 28, 2024 | 6 MIN READ
About Sogolytics
Customer Experience
General
K-12/Higher Education
Professional Development
Be the Listener-in-Chief
New survey technology for market research helps business leaders listen to their customers and ...
Sogolytics
April 11, 2022 | 4 MIN READ
About Sogolytics
Customer Experience
Feature Focus
Surprise! Our Online Survey Customers Switch to Sogolytics from… Really?
We not only provide online surveys, we do them, too. Customer feedback helps us improve our ser...
Natasha Peterson
September 24, 2019 | 2 MIN READ