Results for : sentiment analysis

AI and EX: The Power Couple Behind Exceptional CX

Gabriel was working on replying to customer complaints and queries, but the workload was simply getting to be too much. Overwhelmed by the endless tasks at hand, his work began to reflect the struggle. From quick, to-the-point responses to delayed response times, he was quite obviously disengaged. And the impact?…

Best Practices for Analyzing Data

Bailey works in a “data-driven organization.” Who doesn’t these days? Yet, Bailey struggles with a deluge of data from different sources. There’s a lot of information. Making sense of it, learning from it, and acting on it proves challenging. Sound familiar? You're not alone. We’ve collected these best practices for…

5 Ways Sentiment Analysis and NLP are Critical

Sogolytics · 5 Ways Sentiment Analysis and NLP are Critical | Sogolytics BlogCast Online reputation management has become vital for businesses in today's digital age. With easy access to the internet, people are more likely to look up companies, services, and brands online before deciding to give them their business.…

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