Survey Types

Questionnaire vs Survey: Understanding the Key Differences for Effective Research

People use the terms "questionnaire" and "survey" interchangeably, believing they're the same t...

Gordon Polovin

February 3, 2025 | 12 MIN READ

About Sogolytics

Survey Types

How Scary Movies Can Help You Make Better Surveys

In a darkened room filled with the buttery notes of popcorn, people whisper and shuffle in thei...

LeTeisha Newton

November 21, 2023 | 4 MIN READ

Best Practices

Survey Types

Survey Metrics: Find Your Success Measurement

 Sogolytics · Survey Metrics: Find Your Survey Success Measurement | Sogolytics BlogCast ...

LeTeisha Newton

August 23, 2024 | 7 MIN READ

About Sogolytics

Best Practices

How to Get the Survey Participation You Need

As business coach Tony Robbins says, “The quality of your life is determined by the quality o...

Shrutika Desai

August 23, 2024 | 3 MIN READ

Best Practices

Employee Engagement

How to Develop an Employee Handbook

Employee handbooks cover essential topics for new hires and existing staff and provide a consis...

Jenn Goddu

August 9, 2023 | 5 MIN READ

Best Practices

Customer Experience

Survey Types

8 Reasons Why NPS and eNPS Matter

Net Promoter Score—known as NPS, or eNPS when it’s applied to employees—is an important m...

LeTeisha Newton

October 12, 2022 | 4 MIN READ

Customer Experience

Buzzword Decoded: What is NPS Really?

The Net Promoter Score (NPS), and its employee counterpart eNPS, is a metric that many business...

LeTeisha Newton

September 2, 2022 | 4 MIN READ

Best Practices

Customer Experience

Survey Types

When to Initiate a CSAT Survey

We’ve been talking a lot about the CSAT (customer satisfaction) score and its relationship to...

LeTeisha Newton

August 23, 2024 | 4 MIN READ

Customer Experience

Survey Types

How to Survey Your Target Audience’s User Experience

Continuing our previous post, "4 User Experience Questions to Include in Your Survey," what que...

Kathy Edens

May 21, 2021 | 5 MIN READ

Customer Experience

Market Research

How to Solicit Customer Feedback

Just as no man is an island, no business can go it alone. You may have the greatest product or ...

Jenn Goddu

August 25, 2023 | 7 MIN READ