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Employee Engagement
Technology
How Are Employees Really Responding to AI in the Workplace? – Study Results
The conversation around AI in the workplace is often dominated by headlines—automation replac...
March 31, 2025 | 3 min read
Employee Engagement
Technology
Will AI Take My Job? Understanding the Real Impact of AI on the Workforce
Imagine this: Over the course of a year, you watch your team shrink, one colleague at a time, a...
February 24, 2025 | 7 min read
Best Practices
Employee Engagement
Technology
How to Create a Corporate AI Policy That Works
From buzzword to reality, Artificial Intelligence (AI) continues to impact businesses worldwide...
December 6, 2024 | 11 min read
Customer Experience
Technology
Automated Quality Management: How to Improve Customer Satisfaction With AQM
Ever wonder how pearl divers manage to find those few precious gems in the vast ocean? Those wh...
November 13, 2024 | 11 min read
Employee Engagement
Technology
The Ultimate Guide to Building a Winning Digital HR Strategy in 2025
The nature of work is evolving rapidly, and so is the workforce.
It’s time to adapt to a t...
November 7, 2024 | 9 min read
Customer Experience
Technology
The Evolution of Customer Expectations: Study Results
The end of the relationship started with something simple: a package that arrived late.
Whil...
September 25, 2024 | 6 min read
Customer Experience
Technology
Travel and Hospitality
Top Ways AI is Transforming Guest Experience: Lessons to Take Home
What do frequent flyer Alex, pan-US corporate sales head Meisha, and fashion model Nikita have ...
July 2, 2024 | 8 min read
Technology
Human-in-the-Loop: Maintaining Control in an AI-Powered World
Artificial intelligence (AI) captures imaginations unlike ever before, with systems reaching an...
May 16, 2024 | 7 min read
Latest Release Notes
Last updated on: November 13, 2024
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