9 min read
Survey TypesClose Ended Questions: What They Are, Benefits, and How to Use Them EffectivelyIn the pursuit of answers, we all need to ask questions. But asking the wrong question or even the wrong type of question can result...10 min read
Survey TypesPost-Holiday Survey Analysis: The Secret to Boosting Employee Engagement and Retention“No man needs a vacation so much as the man who has just had one.” – Elbert Hubbard Employees hate returning to work after a...9 min read
Survey TypesHow to Use Christmas Surveys to Boost Holiday Marketing Ideas and PromotionsFeeling festive? If you’re a small business owner, marketing professional, or customer experience managers looking to leverage Christmas surveys for holiday success, this post is...10 min read
Survey TypesYour Slice of the Pie: How Surveys Can Improve Thanksgiving PromotionsSmall business owners, marketing professionals, and customer experience managers in touch with their market segments react to crucial trigger points indicating a surge in demand....8 min read
Survey TypesQuestionnaire vs Survey: Understanding the Key Differences for Effective ResearchPeople use the terms “questionnaire” and “survey” interchangeably, believing they’re the same thing. However, they’re entirely different concepts, although integrated in numerous cases. “How long...8 min read
Survey TypesDemographic Survey Questions: Essential Tips for Gathering Insightful DataIf you’ve every created a survey, chances are you’ve included at least one or two demographic survey questions. But is it a good idea to...17 min read
Survey TypesMastering CSAT: The Comprehensive Guide to Customer Satisfaction ScoreCustomer satisfaction is fundamental to business success – and this concept resonates intuitively with professionals across industries. Happy customers stick around longer, generate more Customer...6 min read
Survey TypesIntegrating Enterprise Surveys into Strategic Planning: Best Practices From Fortune 500 CompaniesFortune 500 companies and other large organizations use enterprise surveys to collect feedback from employees, customers, and stakeholders – then leverage the results for data-driven...10 min read
Survey TypesThe Ultimate Guide to Crafting Multiple Choice Questions for SurveysMultiple choice questions are among the most popular survey question types. Their strength lies in simplicity, appealing to both surveyors and respondents. They provide an...5 min read
Survey TypesSave the Day with Survey Templates: CXAn annoyed client just had a long call with your support expert – did it go well? A customer just bought the product they’d been...4 min read
Survey TypesSave the Day with Survey Templates: EXSally has been feeling a burnt out with work, and it just feels like no one is listening. That is, until the weekly pulse check...11 min read
Survey TypesNew Hire Onboarding Survey Questions to Improve Employee Experience and RetentionProviding an outstanding experience for employees has a major impact on your organization’s success, and there’s no better time to start this positive engagement than...4 min read
Survey TypesFriend or… Friend? How to Choose Between Anonymity and ConfidentialityYou’ve set up your survey. You’ve personalized your thank you page and email invitations. All of your logic works and you’re ready to go, right?...6 min read
Survey TypesThe Power of Continuous FeedbackWhat if you could receive ongoing feedback without any effort? Okay, maybe a little effort up front, but more like a set-it-and-forget-it kind of deal…...8 min read
Survey TypesHow to Improve NPS: 10 Tips That Can Make All the DifferenceIt’s Friday afternoon, but Jayne is not feeling the Friday vibes. Instead, she’s feeling dread: It’s time for her weekly email to the CEO reporting...