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        About
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        Create your First Survey Project Getting Started With Sogolytics – Live Training Bank of Ready-to-Launch Survey Templates

        Meet the most secure and collaborative feedback management and assessment platform on the market, featuring sophisticated analytics and powerful automation and integrations.

        Explore SogoCore
        Step up with our advanced survey solution.
        Take a Tour
        Our all-in-one platform simplifies project flows.
        Mobile App
        Get answers to go with the app that delivers.
        Poll Maker
        Learn how our quick polls make decisions easy.
        Form Builder
        Simplify workflows with quick forms and alerts.
        Assessment
        From quizzes to audits, scores deliver more.
        Pricing
        Explore our products and their prices in detail.
        About
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        15 Must-Know Features to Boost Survey Response Rates Build Custom Reports in Minutes – Live Training Bank of Ready-to-Launch Survey Templates

        Improve customer satisfaction and loyalty with the platform that helps you map and monitor key metrics across the customer journey, turning data into insights and action plans.

        Explore SogoCX
        Meet our complete customer experience platform.
        Omnichannel Experience
        Deliver consistently across channels.
        Voice of Customer
        Build understanding through deep listening.
        Customer Journey
        Find and fix friction points for smooth sailing.
        Customer Analytics
        Turn metrics, drivers, and NLP into insights
        Alerts & Action Plans
        React quickly and plan strategically.
        Net Promoter Score (NPS)
        Deepen brand loyalty to improve customer retention.
        Pricing
        Explore our products and their prices in detail.
        About
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        Related Resources

        Top Customer Experience Trends That Emerged in 2023 Your Ultimate Guide to Customer Satisfaction eBook: What Remarkable CX Leaders Do Differently

        Understand, engage, and prioritize your people with the platform that streamlines employee experience management so you can focus on the folks who make your workplace work.

        Explore SogoEX
        Learn about our employee experience platform.
        Employee Engagement
        Uncover the drivers that impact employees most.
        Employee Pulse
        Easily track employee sentiment across time.
        HR Analytics
        Drill down on metrics and open-ended feedback.
        Employee Journey
        Mind the gaps to ensure a consistent employee experience.
        Employee 360 Feedback
        Get the full picture with this powerful multi-view study.
        Candidate Experience
        Improve the experiences of your potential employees, too!
        Employee Wellbeing
        Build a healthier balance to sustain a thriving workplace.
        Performance Management
        Ensure your reviews empower learning and growth.
        Company Culture
        Curate a workplace that really works for you and your team.
        Digital EX
        Streamline digital experiences to keep things moving.
        Pricing
        Explore our products and their prices in detail.
        About
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        Related Resources

        What Employee Experience Leaders Got Right in 2023 Rethink Employee Engagement: How to Fix What’s Broken Treating Employees As Your Most Important Customers
      • Online Survey Tool (DIY)
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        Higher EducationHospitality Human Resources K12Technology
        See all Solutions
        Case Study
        T3 Expo + Sogolytics
        Read more

        Related Resources

        On-Demand Webinar Library Survey Template Bank
        Solutions
        By Industry

        Quick: What’s that industry in which everyone’s trying to improve customer and employee experiences? Oh, right — that’s every industry! Working to provide better experiences for everyone? There’s a good chance we can help.

        01Credit Union 02Healthcare 03Travel & Hospitality 04Higher Education 05Non-Profit 06B2C 07Airlines 08Manufacturing
        09Financial Services 10Government 11K12 12B2B 13Technology 14Retail 15Automotive 16Fitness
        Case Study
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        Read more

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      • Automation and Integration 
      • Managed Services
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        Professionally designed questionnaires for a wide range of projects allow you to go live in no time.

    •  
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        Project type 01Project Basics 02CX Project 03EX Project 04SogoConnect 05Assessments 06Polls
        topic 01Integrations & API 02Billing 03Question Types 04Distribution Methods 05Project Analysis 06Security 07FAQs View All topics
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        01Survey Design 02Survey Distribution 03Survey Reports & Data 04Take a Tour
        Welcome
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        01Getting started with sogolytics 02Boost survey response rates 03Build custom reports in minutes 04Assessments: a total overview 05Best practices: design 06A deeper dive: advanced options 07What’s New?
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        on-Demand 01SOS Workshop: How to Spot and Correct Survey Mistakes 02How to Effectively Measure Customer Experience and Prove ROI 03Managing Change in the Era of Employee Experience 04L&D Strategies Gone Wrong: Delivering Better Training 05Fueling Customer Confidence & Trust: Critical Data Security Practices View All
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        Most popular 01Archbright 02Virginia Physicians for women 03Trumbull county educational center 04All in credit union 05PD self View All
        Welcome
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        Looking for inspiration? Our survey template bank comes fully loaded with a wide range of ready-to-use questionnaires to get you started! Customize, polish, and publish!

        Most popular 01Customer Satisfaction Survey 02Employee Engagement Survey 03Product Evaluation Survey 04Work-Life Balance Survey 05Training Evaluation Form View All
        Welcome
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Last updated on: Sep 25, 2019

Use What You Know to Reach Your 2018 Goals

by Lauren Franco

Estimated Reading Time : 2 mins

The new year has started. It’s a great time to:

  1. Wipe the slate clean.
  2. Focus on what you really want.
  3. Chart your course.

Feels kind of ‘meh’, right? Or maybe just a little tired. So how about turning those goals into something a little more a-meh-zing? Say, a little something like:

  1. Embrace exactly where you are in this moment.
  2. Decide what it will take to make 2018 your most successful year yet.
  3. Align your actions with reaching your goals, every day.

Resolutions come easy for some and are a little more challenging for others. Earlier this week we poked fun at the idea of setting a goal to create goals. Ambitious, we know. But, it’s easy to think of the new year as a fresh start; however, when it comes to your customers it’s unlikely they’re going to give you a “do-over”.

When it comes to your customers it’s unlikely they’re going to give you a “do-over”. Click To Tweet

So maybe instead of starting from scratch, you assess where you are now, identify tools and resources you have available, and go from there. Here’s how I see making these new adventures actionable:

  • Embrace exactly where you are in this moment.

Take a snapshot of how you ended the year. What data do you have and what information is missing? What picture does your data paint about your efforts, accomplishments, and interactions from the last 12 months? Now, how does that make you feel? Excited, hopeful, maybe a little disappointed? Whatever it is, it’s okay because now you can move on to what’s next.

  • Decide what it will take to make 2018 your most successful year yet.

If thinking about how your 2017 wrapped up still has you doing cartwheels, use that energy to keep pushing forward. What breakthroughs did you have and how do you ensure you create those same opportunities? Be specific and set quantifiable objectives. Conversely, if 2017 has you feeling a little less than awesome, have no fear. Take what worked and commit to feeding that engine. Then decide what happens to the underperforming areas; either eliminate them or keep them and make improvements.

  •  Align your actions with reaching your goals, every day.

To make 2018 your best year yet, you have to be marching towards your goals every day. Sure, there will be setbacks and frustrations but when you’re committed to your goal and measuring progress along the way you’ll get there. And if you’re feeling like it’s impossible, don’t change your goal, just change how you get there.

If you’re looking for some suggestions about how to benchmark, monitor, or report on activities and data, we can help. We’ve got a lot of experience looking at all types of data and would be happy to hear you out and make recommendations. We get excited hearing about your goals and would love to be your partner in reaching them in 2018. Connect with us here!

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