Best Practices

Customer Experience

How Online Surveys & Customer Feedback Are Powering Businesses in 2025 and Beyond

Whether you're in marketing, executive leadership, or both, you probably spend plenty of time p...

Gordon Polovin

December 20, 2024 | 13 MIN READ

Best Practices

Customer Experience

Survey Types

How can you tell when your customer feedback survey has gone stale?

You know you want to solicit customer feedback. You carefully craft questions and set up the su...

Jenn Goddu

March 31, 2022 | 6 MIN READ

Customer Experience

Survey Types

What is a customer experience program, and why is customer feedback tied to it so closely?

Sales enablement and marketing experts agree on one thing - aiming for flawless customer experi...

Gordon Polovin

May 24, 2021 | 7 MIN READ

Customer Experience

Employee Engagement

Survey Types

Two Feedback Surveys That Will Change Your Business in 2021 and Beyond

Creating a meaningful difference in business these days, especially in a competitive marketplac...

Gordon Polovin

July 1, 2021 | 10 MIN READ

Customer Experience

Getting to Know Your Customers

The way we see it, customers are the driving force behind every business, organization, and i...

Cherie Foo

June 9, 2020 | 6 MIN READ

General

Listen Up: Expert Feedback Counts Double

Sometimes, you have to rely on an expert. I had some work done on my car. I think I...

Melissa Krut

March 31, 2024 | 3 MIN READ

Feature Focus

General

4 Branding Questions to Ask Before Launching Your Survey

Last week we gave you four reasons why you need better branding and examples of how you could i...

Lauren Franco

November 12, 2020 | 3 MIN READ

Feature Focus

Tooling Around

I’ve been doing a lot of trainings lately, and as usual, I’ve seen a pretty wide variety of...

Melissa Krut

December 5, 2022 | 3 MIN READ

About Sogolytics

Feature Focus

General

Survey Types

Sogolytics: Customer Feedback with Two Very’s—Too Cool!

When we help our small business owners with customer feedback, support mode is on full throttle...

Natasha Peterson

January 8, 2020 | 2 MIN READ