• Write for Us
  • Resources
    • User Guide
    • Training Videos
    • Webinars
    • Training
    • Templates
    • Case Studies
  • Contact Us
  • Login
Sogolytics – Online Survey Tool Sogolytics – Online Survey Tool Sogolytics – Online Survey Tool Sogolytics – Online Survey Tool
Blog
  • About
  • Customer Experience
  • Employee Engagement
  • Feature Focus
  • Sign Up Free
  • Request a Demo
Sogolytics Blog Sogolytics Blog Sogolytics BlogBlog Sogolytics Blog
Sogolytics Blog Sogolytics Blog
  • About
  • Customer Experience
  • Employee Engagement
  • Feature Focus
  • Sign Up Free
  • Request a Demo
Last updated on: Jan 08, 2020

Sogolytics: Customer Feedback with Two Very’s—Too Cool!

by Natasha Peterson

Estimated Reading Time : 2 mins

When we help our small business owners with customer feedback, support mode is on full throttle. We know what small-biz owners are up against because we’re dependent on customer feedback, too. It’s how we improve our product. That’s why we were so pleased to receive this recommendation from a new, small business owner in Australia named Yanina. Yanina said:

Small business owners worldwide enjoy Sogolytics

Small business owners like Yanina use Sogolytics for market research.

“I’m in the process of setting up my own start-up, and I came across Sogolytics when looking for an online survey provider to help me with my primary market research.”  Well, thank goodness she found us! I’ve got to hand it to the SEO team. They’re like pit bulls when it comes to keywords.

Back to Yanina: “I found SoGo to be a superior product to its competitors, even competitors that I had used in the past in my previous jobs.” Mega-yes. Our latest customer survey confirmed that 68% of our users switched over to Sogolytics from other survey tools.

“Their free membership offers more features compared to other competitors including basic branching. I signed up for the professional subscription because I needed question logic, advanced branching, and also advanced question design. I also had to translate my survey from English into Spanish. It was easy-to-do including the greetings for Spanish speakers.” Bienvenido! Muchas gracias.

“What I found more impressive was their customer service team. They replied to all my questions in a very, very* fast manner. I hope you enjoy using Sogolytics as much as I do. Cheers!” You bet. Cheers all around.

*There they are, the two very’s.

By Natasha Peterson, content producer and member of the Sogolytics blog team.

 

Are you ready for a superior, easy-to-use online survey? Try out Sogolytics for free at https://www.sogolytics.com

Tags:

Customer Feedback Surveycustomer satisfactioncustomer surveySogolyticssurvey response
CATEGORIES
About Sogolytics Feature Focus General Survey Types

Recent Posts

  • Sogolytics 31.0 Release Highlights September 26, 2023
  • NACHC 2023: Leading Patient Experience into the Future September 25, 2023
  • Immersive Experiences: Make it a Way of Life September 22, 2023
  • How Overachievers Can Achieve Balance at Work September 21, 2023
  • 5 Ways to Balance Need-Based Hiring with Growth September 20, 2023
Love it when you
know more?

Subscribe for tips, tricks, and insights to drive better decisions!

completed tick icon
Thank you!
Your request has been successfully submitted.
  • Privacy Policy
  • Terms of Service
  • Anti-Spam Policy
  • Data & Security
Copyright 2023 Sogolytics. All rights reserved.
This site uses cookies: Find out more.