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’Tis the season to navigate holiday work parties. They don’t always go as planned. Take Bryce. He wanted to embrace the cliché when he put a lampshade on his head. It made his colleagues laugh. Only, once he had another drink, he forgot altogether about taking the lampshade off. In…

Can you imagine a business where there's hardly any interaction between customers and employees? Sounds far-fetched, doesn't it? While AI and chatbots can often step in at several points, most businesses looking to deliver a great customer experience and improve retention will ensure the human touch. After all, talking to…

Your business thrives on employee enthusiasm and energy. When they work hard, say “yes” to new opportunities, and willingly help each other out, your organization often reaps the rewards. Still, these very same “go-getter” behaviors can undermine productivity and motivation and ultimately lead to employee burnout. In valuing employees, it’s…

Looking for a new place to work, Julie applies and interviews at several similar companies. She’s looking for better work-life balance and, since she is eying a career change, continuing education benefits. Yet even those priorities aren’t helping her narrow her choices. Deep into the search, Julie receives an employee…

There's no doubt that engaged employees are more productive, innovative, and invested in your success. So why aren't more employers investing in their employees? According to Gallup’s latest study, only 32% of current full- and part-time employees in the US are engaged. Numbers have been low since a drop in…

Internship season is underway! For employers, this is a great way to connect with potential future hires. Yet, to ensure interns have a positive experience, you can’t expect filling coffee orders and doing data entry to suffice. This article examines steps you can take to appeal to top intern talent.…

Amidst all the tech layoffs we’ve experienced, people are continuing to focus on the employee experience in tech. Folks who have worked at FAANG companies (that’s Facebook, Amazon, Apple, Netflix, Google) know that when you tell someone that you work at one of these companies, you immediately get bombarded with…

Replacing employees is expensive. For skilled salaried workers, the candidate search can take months, and the impact on productivity alone can be ruinous. The best solution is, of course, high retention. If nobody leaves, then you won’t have to replace them. One approach for medium-large organizations is investing in HR…

Employee experience has become the term of the moment. Good employee experience is what HR professionals are striving to perfect, and what employees, of course, expect. But what really is employee experience? Simply put, it’s all the experiences and observations that employees observe during their time with an organization —…

If you’d asked an employer about “company culture” before the 1980s, they might have looked at you as if you were asking if there was a teleportation device in the office. Yet, by the 1990s, the term was often used to describe a company’s character. Today, creating a culture that…

How to Navigate Holiday Work Parties in 2023

Understanding the Overlap Between EX and CX

How to Support Employee Balance

How to Develop Your Employee Value Proposition

The 2023 Must-Have Employee Benefit: Leadership Development

How to Appeal to Top Intern Talent

Analyzing the EX in Tech Companies

Maximize Retention: Data-Driven HR Strategies

Your Most Important Customers? Your Employees

8 Ways to Create a Culture Your Employees Love