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Results for : employee experience

Amidst all the tech layoffs we’ve experienced, people are continuing to focus on the employee experience in tech. Folks who have worked at FAANG companies (that’s Facebook, Amazon, Apple, Netflix, Google) know that when you tell someone that you work at one of these companies, you immediately get bombarded with…

We humans are social creatures, so it’s safe to say that we crave social connections. Since we spend a large part of our time at work, we need to learn how to balance formality and informality. After all, the formality of the workplace is often superseded by the informal connections…

Many of us spend the majority of our waking hours at work. If we make a mistake and fail to apologize for it, there can be a domino effect on team dynamics and business success. This article covers the value of work apologies, how to apologize at work, and some…

Artificial Intelligence (AI) is nothing new — it has revolutionized many aspects of our lives, from the way we shop to the way we experience our workplaces. How does AI transform the way employees work and interact with their employers? One thing that immediately comes to mind is automating routine…

Replacing employees is expensive. For skilled salaried workers, the candidate search can take months, and the impact on productivity alone can be ruinous. The best solution is, of course, high retention. If nobody leaves, then you won’t have to replace them. One approach for medium-large organizations is investing in HR…

Embracing diversity, equity, and inclusion (DEI) in our lives every day is something many of us want to do better. Yet we face the question of how to incorporate diversity and inclusion in daily life. This article shares several small and simple acts you can do as a human, an…

Emotional intelligence has gained increasing attention in the field of HR leadership over the past decade, and many companies are actively working to develop emotional intelligence in their leaders and employees. Put simply, most HR professionals need strong emotional intelligence (otherwise known as emotional quotient, or EQ) to perform well.…

Company culture impacts employee engagement as well as customer retention. And that’s just the beginning. But, how often do you think of “kindness” when cultivating your all-important company culture? There are many benefits gained from being kind at work, as we detailed in our last article in this series. This…

Work today is often focused on productivity: Do your job well and efficiently! Be a top performer! Help the business to compete! But that’s an attitude that focuses more on the head more than the heart. This article discusses the value of kindness at work. There’s science behind the idea,…

Employee experience has become the term of the moment. Good employee experience is what HR professionals are striving to perfect, and what employees, of course, expect. But what really is employee experience? Simply put, it’s all the experiences and observations that employees observe during their time with an organization —…

Analyzing the EX in Tech Companies

How to Balance Formality and Informality at Work

How to Apologize at Work in 5 Steps

How AI Has Changed the EX of Tech Companies

Maximize Retention: Data-Driven HR Strategies

Incorporating Diversity and Inclusion in Daily Life

How HR Leaders Use EQ to Improve CX

9 Ways to Create a Culture of Kindness at Work

The Power of Kindness at Work

Your Most Important Customers? Your Employees