Employee Engagement

Technology

The Skills Race: How to Train Hard & Soft Skills in a Rapidly Changing World

The world is changing fast. The astonishing rate of new technology adoption means employees mig...

Jake Burgess

July 13, 2023 | 7 MIN READ

Technology

Google Analytics Migration from GA3 to GA4: Unlocking the Power of Data (The Complete Guide)

Google Analytics has long been the go-to tool for website and app owners to gain insights into ...

aryasheel jadhav

March 15, 2024 | 14 MIN READ

Best Practices

Customer Experience

6 Ways to Elevate Travel and Hospitality CX

Travel can be a transformative experience, bringing people closer to their inner selves with ev...

Disha Sanghvi

June 27, 2023 | 6 MIN READ

Best Practices

Tech Companies: Optimize Your Tech Stacks!

Tech companies are well-known for developing software tools and other products that help other ...

Cherie Foo

June 7, 2023 | 7 MIN READ

Customer Experience

Technology

How AI Has Changed the CX of Tech Companies

Ever thought about how often you interact with tech companies in your day-to-day life? If yo...

Cherie Foo

May 31, 2023 | 7 MIN READ

Best Practices

Employee Engagement

Technology

How AI Has Changed the EX of Tech Companies

Artificial Intelligence (AI) is nothing new — it has revolutionized many aspects of our lives...

Cherie Foo

February 29, 2024 | 8 MIN READ

General

ChatGPT Ate My Homework

As an English teacher and a writer who works for a tech company, it's fair to say that I have m...

Melissa Krut

August 8, 2023 | 7 MIN READ

Best Practices

Customer Experience

Market Research

How to Launch Your App Successfully in 2025

If you build it, they will come -- right? Unsurprisingly, app developers often demonstrate a...

Gordon Polovin

December 20, 2024 | 15 MIN READ

Best Practices

Employee Engagement

Technology

Know Better, Do Better: Top 10 Women in Tech

Women aren't new to business—they’ve been fighting for their place since the 18th century a...

LeTeisha Newton

May 30, 2023 | 4 MIN READ

Customer Experience

The Pros and Cons of Chatbots in Customer Service

We live in an era where customer support teams are regularly overloaded with requests, but comp...

Jake Burgess

February 10, 2022 | 6 MIN READ