• Company
  • Sales  +1 (800) 646-0520
  • Contact Us
  • Login
Sogolytics – Online Survey Tool Sogolytics – Online Survey Tool Sogolytics – Online Survey Tool Sogolytics – Online Survey Tool
  • Products
    •  
        • Online Survey Tool (DIY)
        • Enterprise Feedback
        • Customer Experience
        • Employee Experience

          Security Automation & Integration Managed Services

        Create professional-looking surveys in minutes with our easy-to-use online survey maker. Enjoy plenty of advanced design, distribution, and analytics options to get the answers you need.

        Explore SogoSurvey
        Check out our easy-to-use online survey tool.
        Survey Design
        Build faster with intuitive survey creation options.
        Survey Distribution
        Publish, track delivery, and collect answers.
        Survey Participation
        Engage your audience to boost response rates.
        Reporting
        Turn results into reports you can share in minutes.
        Data Management
        Control your data in the format of your choice.
        All Features
        Explore our toolbox of powerful features.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoSURVEY

        Related Resources

        Create your First Survey Project Getting Started With Sogolytics – Live Training Bank of Ready-to-Launch Survey Templates

        Meet the most secure and collaborative feedback management and assessment platform on the market, featuring sophisticated analytics and powerful automation and integrations.

        Explore SogoCore
        Step up with our advanced survey solution.
        Take a Tour
        Our all-in-one platform simplifies project flows.
        Mobile App
        Get answers to go with the app that delivers.
        Poll Maker
        Learn how our quick polls make decisions easy.
        Form Builder
        Simplify workflows with quick forms and alerts.
        Assessment
        From quizzes to audits, scores deliver more.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoCORE

        Related Resources

        15 Must-Know Features to Boost Survey Response Rates Build Custom Reports in Minutes – Live Training Bank of Ready-to-Launch Survey Templates

        Improve customer satisfaction and loyalty with the platform that helps you map and monitor key metrics across the customer journey, turning data into insights and action plans.

        Explore SogoCX
        Meet our complete customer experience platform.
        Omnichannel Experience
        Deliver consistently across channels.
        Voice of Customer
        Build understanding through deep listening.
        Customer Journey
        Find and fix friction points for smooth sailing.
        Customer Analytics
        Turn metrics, drivers, and NLP into insights
        Alerts & Action Plans
        React quickly and plan strategically.
        Net Promoter Score (NPS)
        Deepen brand loyalty to improve customer retention.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoCX

        Related Resources

        Top Customer Experience Trends That Emerged in 2023 Your Ultimate Guide to Customer Satisfaction eBook: What Remarkable CX Leaders Do Differently

        Understand, engage, and prioritize your people with the platform that streamlines employee experience management so you can focus on the folks who make your workplace work.

        Explore SogoEX
        Learn about our employee experience platform.
        Employee Engagement
        Uncover the drivers that impact employees most.
        Employee Pulse
        Easily track employee sentiment across time.
        HR Analytics
        Drill down on metrics and open-ended feedback.
        Employee Journey
        Mind the gaps to ensure a consistent employee experience.
        Employee 360 Feedback
        Get the full picture with this powerful multi-view study.
        Candidate Experience
        Improve the experiences of your potential employees, too!
        Employee Wellbeing
        Build a healthier balance to sustain a thriving workplace.
        Performance Management
        Ensure your reviews empower learning and growth.
        Company Culture
        Curate a workplace that really works for you and your team.
        Digital EX
        Streamline digital experiences to keep things moving.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoEX

        Related Resources

        What Employee Experience Leaders Got Right in 2023 Rethink Employee Engagement: How to Fix What’s Broken Treating Employees As Your Most Important Customers
      • Online Survey Tool (DIY)
        • Online Survey Tool (DIY)
        • Survey Design
        • Survey Distribution
        • Survey Participation
        • Reporting
        • Data Management
        • All Features
      • Enterprise Feedback
        • Enterprise Feedback
        • Take a Tour
        • Mobile App
        • Poll Maker
        • Form Builder
        • Assessment
      • Customer Experience
        • Customer Experience Overview
        • Omnichannel Experience
        • Voice of Customer
        • Customer Analytics
        • Ticketing
        • Customer Journey
        • Alerts and Action
        • Net Promoter Score (NPS)
      • Employee Experience
        • Employee Experience Overview
        • Employee Engagement
        • Employee Pulse
        • HR Analytics
        • Employee Journey
        • Employee 360 Feedback
        • Candidate Experience
        • Employee Wellbeing
        • Performance Management
        • Company Culture
        • Digital EX
      • Help Desk Ticketing
        • Help Desk Ticketing
        • Features
        • Closing the Loop
        • Use Cases
    •  
      • Security
      • Automation and Integration 
      • Managed Services
      • Survey Templates
  • Solutions
    • Solutions By Function
        • Function
        • Industry

          Security Automation & Integration Managed Services
        Solutions
        Banks Credit Unions ConsultingFitnessHealthcare
        Higher EducationHospitality Human Resources K12Technology
        See all Solutions
        Case Study
        T3 Expo + Sogolytics
        Read more

        Related Resources

        On-Demand Webinar Library Survey Template Bank
        Solutions
        By Industry

        Quick: What’s that industry in which everyone’s trying to improve customer and employee experiences? Oh, right — that’s every industry! Working to provide better experiences for everyone? There’s a good chance we can help.

        01Credit Union 02Healthcare 03Travel & Hospitality 04Higher Education 05Non-Profit 06B2C 07Airlines 08Manufacturing
        09Financial Services 10Government 11K12 12B2B 13Technology 14Retail 15Automotive 16Fitness
        Case Study
        VPFW + Sogolytics
        Read more

        Related Resources

        On-Demand Webinar Library Survey Template Bank
    • Banks
    • Credit Unions
    • Consulting
    • Fitness
    • Healthcare
    • Higher Education
    • Hospitality
    • Human Resources
    • K12
    • Technology
    • See all solutions
    • Solutions By Industry
        • Credit Union
        • Financial Services
        • Healthcare
        • Government
        • Travel & Hospitality
        • K12
        • Higher Education
        • B2B
        • Non-Profit
        • Technology
        • B2C
        • Retail
        • Airlines
        • Automotive
        • Manufacturing
        • Fitness
    •  
      • Security

        Our top-tier certifications and practices ensure your data privacy and security every step of the way.

      • Automation and Integration 
      • Managed Services
      • Survey Templates

        Professionally designed questionnaires for a wide range of projects allow you to go live in no time.

    •  
      • Customized Success

        Our powerful, flexible solutions serve clients across industries and around the world. Their success is our success.

      • See Case Studies
  • Pricing
  • Customers
  • Company
  • Resources
    •  
        • User Guide
        • Video Library
        • Training
        • Webinars
        • Customer Stories
        • Survey Templates

          Blog Latest Releases
        User Guide

        From how-to to best practices, we’re here for you! Follow along with step-by-step instructions, check out helpful videos, and then dive into the platform and put your learning to work.

        Project type 01Project Basics 02CX Project 03EX Project 04SogoConnect 05Assessments 06Polls
        topic 01Integrations & API 02Billing 03Question Types 04Distribution Methods 05Project Analysis 06Security 07FAQs View All topics
        Welcome
        to sogolytics

        Related Resources

        Create Your First Survey Project Getting Started With Sogolytics – Live Training How to Boost Survey Response Rates – Live Training
        Video Library

        Just as we’re always updating our products, we’re always updating our video resources that help to guide you! Start with the full tour or explore as you go with step-by-step tutorials.

        01Survey Design 02Survey Distribution 03Survey Reports & Data 04Take a Tour
        Welcome
        to sogolytics

        Related Resources

        Create Your First Survey Project Getting Started With Sogolytics – Live Training How to Boost Survey Response Rates – Live Training
        Training

        Whether you’re a design pro, research expert, or newbie to the wide world of surveys, feedback, and experience management, our team is ready to help! Watch and learn or join a live training.

        01Getting started with sogolytics 02Boost survey response rates 03Build custom reports in minutes 04Assessments: a total overview 05Best practices: design 06A deeper dive: advanced options 07What’s New?
        Welcome
        to sogolytics

        Related Resources

        Create Your First Survey Project Common Survey Design Pitfalls (And How to Avoid Them!) Better Reports: Put Omni to Work For You!
        Webinars

        From thought leadership to feedback and experience management best practices, our webinars deliver insights to move you forward. Join us live or check out our on-demand library.

        on-Demand 01SOS Workshop: How to Spot and Correct Survey Mistakes 02How to Effectively Measure Customer Experience and Prove ROI 03Managing Change in the Era of Employee Experience 04L&D Strategies Gone Wrong: Delivering Better Training 05Fueling Customer Confidence & Trust: Critical Data Security Practices View All
        Welcome
        to sogolytics

        Related Resources

        Join Us: SogoX Business Leadership Forum #FavoriteThings: A Recap of 2023’s Favorite Features
        Customer Stories

        Our favorite stories are those our clients tell us about how we’ve helped them to make better decisions and provide better experiences for their most important stakeholders.

        Most popular 01Archbright 02Virginia Physicians for women 03Trumbull county educational center 04All in credit union 05PD self View All
        Welcome
        to sogolytics

        Related Resources

        Join Us: SogoX Business Leadership Forum Live and On-Demand Trainings
        Survey Templates

        Looking for inspiration? Our survey template bank comes fully loaded with a wide range of ready-to-use questionnaires to get you started! Customize, polish, and publish!

        Most popular 01Customer Satisfaction Survey 02Employee Engagement Survey 03Product Evaluation Survey 04Work-Life Balance Survey 05Training Evaluation Form View All
        Welcome
        to sogolytics

        Related Resources

        How to Use Surveys From the Template Bank Live and On-Demand Trainings
      • User Guide
      • Video Library
      • Training
    •  
      • Webinars
      • Customer Stories
      • Survey Templates
      • Blog
      • Latest Release
  • Sign Up Free Sign Up Free
  • Request a Demo Request a Demo
Sogolytics Blog Sogolytics Blog Sogolytics Blog Sogolytics Blog
Sogolytics Blog Sogolytics Blog
  • Products
    •  
        • Online Survey Tool (DIY)
        • Enterprise Feedback
        • Customer Experience
        • Employee Experience

          Security Automation & Integration Managed Services

        Create professional-looking surveys in minutes with our easy-to-use online survey maker. Enjoy plenty of advanced design, distribution, and analytics options to get the answers you need.

        Explore SogoSurvey
        Check out our easy-to-use online survey tool.
        Survey Design
        Build faster with intuitive survey creation options.
        Survey Distribution
        Publish, track delivery, and collect answers.
        Survey Participation
        Engage your audience to boost response rates.
        Reporting
        Turn results into reports you can share in minutes.
        Data Management
        Control your data in the format of your choice.
        All Features
        Explore our toolbox of powerful features.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoSURVEY

        Related Resources

        Create your First Survey Project Getting Started With Sogolytics – Live Training Bank of Ready-to-Launch Survey Templates

        Meet the most secure and collaborative feedback management and assessment platform on the market, featuring sophisticated analytics and powerful automation and integrations.

        Explore SogoCore
        Step up with our advanced survey solution.
        Take a Tour
        Our all-in-one platform simplifies project flows.
        Mobile App
        Get answers to go with the app that delivers.
        Poll Maker
        Learn how our quick polls make decisions easy.
        Form Builder
        Simplify workflows with quick forms and alerts.
        Assessment
        From quizzes to audits, scores deliver more.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoCORE

        Related Resources

        15 Must-Know Features to Boost Survey Response Rates Build Custom Reports in Minutes – Live Training Bank of Ready-to-Launch Survey Templates

        Improve customer satisfaction and loyalty with the platform that helps you map and monitor key metrics across the customer journey, turning data into insights and action plans.

        Explore SogoCX
        Meet our complete customer experience platform.
        Omnichannel Experience
        Deliver consistently across channels.
        Voice of Customer
        Build understanding through deep listening.
        Customer Journey
        Find and fix friction points for smooth sailing.
        Customer Analytics
        Turn metrics, drivers, and NLP into insights
        Alerts & Action Plans
        React quickly and plan strategically.
        Net Promoter Score (NPS)
        Deepen brand loyalty to improve customer retention.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoCX

        Related Resources

        Top Customer Experience Trends That Emerged in 2023 Your Ultimate Guide to Customer Satisfaction eBook: What Remarkable CX Leaders Do Differently

        Understand, engage, and prioritize your people with the platform that streamlines employee experience management so you can focus on the folks who make your workplace work.

        Explore SogoEX
        Learn about our employee experience platform.
        Employee Engagement
        Uncover the drivers that impact employees most.
        Employee Pulse
        Easily track employee sentiment across time.
        HR Analytics
        Drill down on metrics and open-ended feedback.
        Employee Journey
        Mind the gaps to ensure a consistent employee experience.
        Employee 360 Feedback
        Get the full picture with this powerful multi-view study.
        Candidate Experience
        Improve the experiences of your potential employees, too!
        Employee Wellbeing
        Build a healthier balance to sustain a thriving workplace.
        Performance Management
        Ensure your reviews empower learning and growth.
        Company Culture
        Curate a workplace that really works for you and your team.
        Digital EX
        Streamline digital experiences to keep things moving.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoEX

        Related Resources

        What Employee Experience Leaders Got Right in 2023 Rethink Employee Engagement: How to Fix What’s Broken Treating Employees As Your Most Important Customers
      • Online Survey Tool (DIY)
        • Online Survey Tool (DIY)
        • Survey Design
        • Survey Distribution
        • Survey Participation
        • Reporting
        • Data Management
        • All Features
      • Enterprise Feedback
        • Enterprise Feedback
        • Take a Tour
        • Mobile App
        • Poll Maker
        • Form Builder
        • Assessment
      • Customer Experience
        • Customer Experience Overview
        • Omnichannel Experience
        • Voice of Customer
        • Customer Analytics
        • Ticketing
        • Customer Journey
        • Alerts and Action
        • Net Promoter Score (NPS)
      • Employee Experience
        • Employee Experience Overview
        • Employee Engagement
        • Employee Pulse
        • HR Analytics
        • Employee Journey
        • Employee 360 Feedback
        • Candidate Experience
        • Employee Wellbeing
        • Performance Management
        • Company Culture
        • Digital EX
      • Help Desk Ticketing
        • Help Desk Ticketing
        • Features
        • Closing the Loop
        • Use Cases
    •  
      • Security
      • Automation and Integration 
      • Managed Services
      • Survey Templates
  • Solutions
    • Solutions By Function
        • Function
        • Industry

          Security Automation & Integration Managed Services
        Solutions
        Banks Credit Unions ConsultingFitnessHealthcare
        Higher EducationHospitality Human Resources K12Technology
        See all Solutions
        Case Study
        T3 Expo + Sogolytics
        Read more

        Related Resources

        On-Demand Webinar Library Survey Template Bank
        Solutions
        By Industry

        Quick: What’s that industry in which everyone’s trying to improve customer and employee experiences? Oh, right — that’s every industry! Working to provide better experiences for everyone? There’s a good chance we can help.

        01Credit Union 02Healthcare 03Travel & Hospitality 04Higher Education 05Non-Profit 06B2C 07Airlines 08Manufacturing
        09Financial Services 10Government 11K12 12B2B 13Technology 14Retail 15Automotive 16Fitness
        Case Study
        VPFW + Sogolytics
        Read more

        Related Resources

        On-Demand Webinar Library Survey Template Bank
    • Banks
    • Credit Unions
    • Consulting
    • Fitness
    • Healthcare
    • Higher Education
    • Hospitality
    • Human Resources
    • K12
    • Technology
    • See all solutions
    • Solutions By Industry
        • Credit Union
        • Financial Services
        • Healthcare
        • Government
        • Travel & Hospitality
        • K12
        • Higher Education
        • B2B
        • Non-Profit
        • Technology
        • B2C
        • Retail
        • Airlines
        • Automotive
        • Manufacturing
        • Fitness
    •  
      • Security

        Our top-tier certifications and practices ensure your data privacy and security every step of the way.

      • Automation and Integration 
      • Managed Services
      • Survey Templates

        Professionally designed questionnaires for a wide range of projects allow you to go live in no time.

    •  
      • Customized Success

        Our powerful, flexible solutions serve clients across industries and around the world. Their success is our success.

      • See Case Studies
  • Pricing
  • Customers
  • Company
  • Resources
    •  
        • User Guide
        • Video Library
        • Training
        • Webinars
        • Customer Stories
        • Survey Templates

          Blog Latest Releases
        User Guide

        From how-to to best practices, we’re here for you! Follow along with step-by-step instructions, check out helpful videos, and then dive into the platform and put your learning to work.

        Project type 01Project Basics 02CX Project 03EX Project 04SogoConnect 05Assessments 06Polls
        topic 01Integrations & API 02Billing 03Question Types 04Distribution Methods 05Project Analysis 06Security 07FAQs View All topics
        Welcome
        to sogolytics

        Related Resources

        Create Your First Survey Project Getting Started With Sogolytics – Live Training How to Boost Survey Response Rates – Live Training
        Video Library

        Just as we’re always updating our products, we’re always updating our video resources that help to guide you! Start with the full tour or explore as you go with step-by-step tutorials.

        01Survey Design 02Survey Distribution 03Survey Reports & Data 04Take a Tour
        Welcome
        to sogolytics

        Related Resources

        Create Your First Survey Project Getting Started With Sogolytics – Live Training How to Boost Survey Response Rates – Live Training
        Training

        Whether you’re a design pro, research expert, or newbie to the wide world of surveys, feedback, and experience management, our team is ready to help! Watch and learn or join a live training.

        01Getting started with sogolytics 02Boost survey response rates 03Build custom reports in minutes 04Assessments: a total overview 05Best practices: design 06A deeper dive: advanced options 07What’s New?
        Welcome
        to sogolytics

        Related Resources

        Create Your First Survey Project Common Survey Design Pitfalls (And How to Avoid Them!) Better Reports: Put Omni to Work For You!
        Webinars

        From thought leadership to feedback and experience management best practices, our webinars deliver insights to move you forward. Join us live or check out our on-demand library.

        on-Demand 01SOS Workshop: How to Spot and Correct Survey Mistakes 02How to Effectively Measure Customer Experience and Prove ROI 03Managing Change in the Era of Employee Experience 04L&D Strategies Gone Wrong: Delivering Better Training 05Fueling Customer Confidence & Trust: Critical Data Security Practices View All
        Welcome
        to sogolytics

        Related Resources

        Join Us: SogoX Business Leadership Forum #FavoriteThings: A Recap of 2023’s Favorite Features
        Customer Stories

        Our favorite stories are those our clients tell us about how we’ve helped them to make better decisions and provide better experiences for their most important stakeholders.

        Most popular 01Archbright 02Virginia Physicians for women 03Trumbull county educational center 04All in credit union 05PD self View All
        Welcome
        to sogolytics

        Related Resources

        Join Us: SogoX Business Leadership Forum Live and On-Demand Trainings
        Survey Templates

        Looking for inspiration? Our survey template bank comes fully loaded with a wide range of ready-to-use questionnaires to get you started! Customize, polish, and publish!

        Most popular 01Customer Satisfaction Survey 02Employee Engagement Survey 03Product Evaluation Survey 04Work-Life Balance Survey 05Training Evaluation Form View All
        Welcome
        to sogolytics

        Related Resources

        How to Use Surveys From the Template Bank Live and On-Demand Trainings
      • User Guide
      • Video Library
      • Training
    •  
      • Webinars
      • Customer Stories
      • Survey Templates
      • Blog
      • Latest Release
  • Sign Up Free Sign Up Free
  • Request a Demo Request a Demo
Last updated on: Jul 13, 2023

The Skills Race: How to Train Hard & Soft Skills in a Rapidly Changing World

by Jake Burgess

Estimated Reading Time : 5 mins

The world is changing fast. The astonishing rate of new technology adoption means employees might need to re-skill multiple times over a single career—and it’s every company’s responsibility to ensure their people get adequate training in novel hard skills, but also softer, people-focused skills.

How much is different? Since 2015, job skill sets have changed by about 25% — a number which is expected to double by 2027 — and many of these changes involve technology.

While it’s true that technological advancements consistently create more labor opportunities than they remove, these advances are also creating a divide in the workplace. Generally it’s younger workers with the most valuable hard skills, while soft and people skills are split between generations.

It’s clear that going forward, companies will need to invest in keeping all of their employees up to scratch and learning key skills. With fast-changing industries and bigger age gaps than ever, how can companies tackle the growing problem of skill relevance?

upskilling in tech

Are soft skills still relevant in 2023?

While there’s an ongoing debate as to whether calling them “soft skills” somehow diminishes their importance, there is no part of the modern workforce that doesn’t benefit from soft skills.

  • Entry-Level and Low-Skill Labor—For employees in these roles, soft skills like communication, teamwork, adaptability, and problem-solving can significantly impact performance. Being able to clearly communicate with coworkers, understand instructions, adapt to changing circumstances, or resolve conflicts with customers or colleagues is crucial. They’re also essential for the path to advancement.
  • Mid-Level Employees and Managers—At these levels, soft skills become even more important. Managers must be able to lead teams, which requires effective communication, emotional intelligence, decision-making, and conflict resolution. Additionally, they often need to manage upwards, communicating effectively with senior leadership.
  • C-Suite Executives—For those at the highest level of the organization, soft skills remain critical. Leadership, strategic thinking, decision-making, emotional intelligence, and advanced communication skills are all required. They need to build relationships with other business leaders, manage large teams, and make strategic decisions that affect the entire organization.

Moreover, as organizations increasingly value diversity and inclusion, soft skills like cultural competency, empathy, and emotional intelligence become even more important at all levels. These skills help create an inclusive workplace culture where all employees feel valued and can perform at their best.

What can Gen X and Boomers teach younger colleagues?

It’s become something of a meme that young workers are ‘fragile’ and ‘afraid of commitment’. In many cases, they’re actually taking care of their mental wellbeing, fighting against microaggressions and taking ownership of their career—all powerful positive traits.

However, while admittedly painting with a broad brush, there are meaningful soft skills that are more prevalent in older workers:

  • Problem solving—The more knowledge and experience we have, the better we can solve problems. Even without the same digital nativism, older workers can think their way around problems very effectively from a lifetime of experience.
  • Focus & digital minimalism—Since they didn’t grow up on digital tools, older workers are far less dependent on them. Generally speaking, they find it easier to focus for long periods without any anxiety about their digital presence.
  • Patience—Good things come to those who wait. Not every message reply, solution or conflict can be resolved instantly. Success takes time and, sometimes, patience is all that’s required.
  • Face-to-face resilience—Young workers have developed resilience to social situations that older workers have never experienced, like navigating the world of social media. But when it comes to face-to-face conflict, negotiation or even conversation, older workers find it all more easy.

When it’s well-managed, age diversity is powerful in bringing the best out of every employee and the business as a whole.

How to train soft skills

Soft skills play a crucial role in all workplaces. These include skills such as communication, teamwork, problem-solving, emotional intelligence, adaptability, and leadership. Particularly in tech companies, where hard skills like coding and data analysis are often front and center, there can be a tendency to overlook the importance of soft skills.

Several giants have long been putting an emphasis on soft skill development. For instance, Google’s Project Aristotle study found that the most important factors to team success at Google were all soft skills, including psychological safety, dependability, structure and clarity, meaning, and impact. Google now provides its employees with training resources to develop these skills.

Those seeking tech jobs, Forbes advises, should hone soft skills including communication, critical thinking, empathy, organization, problem-solving, resourcefulness, and time management.

No matter where you look, there’s hard evidence to support the development of soft skills.

Why do so many training programs fail to deliver?
Find out!

Hard skills are changing—fast

Here is a handful of extremely valuable skills that either didn’t exist or were in their infancy 20 years ago:

  • Data Science and Analysis
  • AI and Machine Learning
  • Cloud Computing
  • Cybersecurity
  • UX/UI Design
  • Blockchain technology

So of course there’s a need for training. Even longstanding industries like banking and professional services look vastly different today than when senior employees’ careers started 30 or 40 years ago.

But even for young people, these don’t come naturally. They still need to train, study and practice for years. And the thing is, employees want opportunities to learn, grow and re-skill. When those needs are met, they’re more likely to stick around to continue to contribute and grow with the company. The LinkedIn 2023 Workplace Learning Report found that while 93% of organizations are concerned about employee retention, the number one way organizations are working to improve retention is by providing learning opportunities.

How to train all employees in hard skills

When technological change was slower, training was often delivered in-house and in-person. Sometimes over a period of days. But today, the best option for many companies is self-paced online learning.

The extent and depth of training depends on the situation. If you’re rolling out a new company-wide software tool, some basic online tutorials and video walkthroughs—with a comprehensive FAQ—should get you most of the way there.

If you’re re-skilling employees in an entirely new skillset, you’ll need to invest in a structured training program with a clear path to proficiency. This is still likely to take place online, and it’s essential that employees are given enough time to study and practice their new skills on company time.

The only difference for older, non-digitally native workers is stronger fundamentals. Make sure the context and relevance of the new skill set is clear. Create a culture of ‘no stupid questions’.

Even complex skills, like learning software engineering in your fifties, can be achieved with strong support and high-quality training. As knowledge work continues to expand and some traditional hard skills become obsolete, this commitment to hard skill training will become paramount.

upskilling

Time to make upskilling your company’s superpower

Giving employees access to training in new skills is a superpower for retention, employee experience, and growth. Workers of every age appreciate the chance to advance their skill sets and become more valuable employees.

But it’s paramount that companies don’t get tunnel vision on novel hard skills. Of course they’re vital—but without a foundation of valuable soft skills, the risk of fractured teams, poor management, and destructive communication shoots up.

Take care of your employees and they’ll take care of you.

Is your team on track for skill-building success? Run a professional development needs evaluation and find out where you stand — and how to move forward. Headed in the right direction? Ensure you’re assessing success as you go!

SHARE:
Categories
Employee Engagement Technology

Tags:

Employee Retentionprofessional developmenttechnologytraining
Write for Us
Everyone has a story — and many of us have lots of stories! Share your experience and expertise with our community as we all learn and grow together.
Learn More

Recent Posts

  • The Future of Certifications: How Trade Associations Can Modernize Assessments May 1, 2025
  • Inside the 2025 Civility Data: Risks, Rewards, and What Comes Next – Study Results April 29, 2025
  • Advocacy with Impact: How Trade Associations Can Use Data to Strengthen Their Lobbying Efforts April 28, 2025
  • What is NPS & How to Measure It? [Detailed Guide] April 25, 2025
  • Going Beyond Surface-Level Research: How Trade Associations Can Conduct Meaningful Grassroots Studies April 23, 2025
Love it when you know more?

Subscribe for tips and insights to drive better decisions!

completed tick icon
Thank you!
Your request has been successfully submitted.
GDPR_Seal Hipaa_Compliant AICPA_SOC ISO_Seal
TRUSTe

Download the app for free:

QUICK LINKS

  • Customer Experience (CX) Platform
  • Customer Feedback Management
  • Employee Experience (EX) Platform
  • Enterprise Survey Software
  • Online Survey Tool (DIY)
  • Create Online Survey
  • CXNavigator
  • Automation and Integration

COMPANY

  • About Us
  • Blog
  • Careers
  • Contact Us
  • Newsroom
  • Our Customers
  • Partnerships
  • Sitemap

RESOURCES

  • Getting Started
  • Help
  • Latest Releases
  • Managed Services
  • Survey Templates
  • Talk to an Expert
  • Training Videos
  • Webinars

CONTACT

2291 Wood Oak Drive
Suite 300 Herndon, VA 20171
+1 (800) 646-0520
support1@sogolytics.com
Copyright 2025 Sogolytics. All rights reserved.
  • Privacy Policy
  • Terms of Service
  • Anti-Spam Policy
  • Data & Security
SoGoSurvey – Online Survey Tool
This site uses cookies: Find out more.