Voice of the patient Archives

Results for : Voice of the patient

The National Association of Community Health Centers’ 2023 Community Health Institute and EXPO was held August 28-30 in San Diego, and I had a great experience with a deep immersion into the role and the work of Community Health Centers (CHCs). It is an exciting time to be a part…

Beverly Crusher is starting a digital health company aiming to bring Artificial Intelligence (AI) solutions to clinics and hospitals. She has a background in data science and is excited about the potential of AI to improve healthcare delivery and patient care. However, implementing AI in healthcare comes with a unique…

Anna, a hardworking mother, was worried. Her little boy was not doing well. On top of that, the doctor was implementing new software to automate some parts of her boy's healthcare that she didn’t completely understand or trust. While signing the necessary medical forms, she couldn't help but notice a…

We live in the review era. Most of us check online reviews before going to a physician, and often go by what it says online. Any healthcare provider that’s not proactively gathering feedback to curate the patient experience is digging their own shallow grave. Brand advocacy is essential in the…

The patient experience is a crucial concern for any healthcare organization. In fact, it is considered one of the most important factors in determining the quality of healthcare services provided. Patients who have a positive experience are more likely to return for future care, while those who have a negative…

An important measure of care in the healthcare industry is risk assessment. Facilities and their employees can face several hazards in administering care, and understanding those risks—both to patients and staff—is paramount when developing strategies. Nursing homes, assisted living, or care home facilities can find their risk exposure higher in…

In many ways, community health focuses on public health as a whole. Community health workers and volunteers work to ensure that people from all socioeconomic backgrounds can still access services, doctors, and other vital resources. A young mother who’s pregnant can find help. A young man with autism can gain…

We've been taking a closer look at many elements of healthcare and the patient experience, and one of the most important discussions focuses on the experience of patients dealing with chronic issues. After all, those who utilize a system repeatedly may be more likely to be faced with challenges along…

“The health and well-being of the patient will be my first consideration,” is part of the revised Declaration of Geneva, which many doctors swear to along with the Hippocratic Oath. That brief statement has defined the medical profession's statutes and what doctors represent in society, as well as their obligation…

Scenario: Following a routine check-up, a woman's doctor asks how she's dealing with her husband’s failing health. She's been asked this question many times before, and has always smiled and replied, “We’ve got this!” Today, she informs her doctor between sobs that her husband passed just a few weeks before, and…

NACHC 2023: Leading Patient Experience into the Future

AI in Healthcare: 7 Pitfalls to Avoid

Building Patient Trust in AI Healthcare

How Feedback Can Boost Loyalty in Healthcare

PX as a Risk Assessment Tool for Doctors’ Offices

PX as a Risk Assessment Tool for LTC Facilities

The Necessity of Data in Community Health PX

Can Functional Medicine Improve Chronic Patient Experience?

How Employee Grief May Affect the Patient Experience

The Patient Experience and Grief