Results for : accessibility

Designing Accessible Experiences: Getting Started

Does your business cater to your entire audience? How thoughtful are your solutions and products, especially when it comes to being more accessible? In terms of designing experiences with access, it’s important to think outside the box and create customer journeys that resonate with people from all walks of life.…

Are your credit union members ready for ITMs?

ITMs are often pitched as an alternative to ATMs, but they’re really more of an upgrade, or a “next step” in the technology’s evolution. While an ATM mostly just dispenses cash, an ITM features a video screen that allows credit union members to speak directly to a live teller and…

Accessibility in Surveys: What it Means, Why it Matters

Hearing the word “accessibility” people tend to think of the Americans with Disabilities Act (ADA) and compliance. Then, they shrug and figure that it's just about buildings. But accessibility applies also to conducting surveys and doing research. This article examines what accessibility means and why it’s important to think about…

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