Results for : automation

6 Ways to Elevate Travel and Hospitality CX

Travel can be a transformative experience, bringing people closer to their inner selves with every new adventure. Travel gives people a break from the everyday, empowering them to explore the world on their terms and indulge the nomad within. Whether you’re traveling for business or pleasure, you’ll notice that travel…

This Just In! July Release Highlights

With temperatures rising, it takes a rare dedication to push ahead with just about any effort -- let alone sprint forward (unless it's into the shade!). But never fear! Far from melting into a midsummer muddle, our team has indeed been pushing through the heat to bring you something fresh…

Webhooks: Everything You Need to Know

In an interconnected world, communication is critical – especially when it comes to applications. To ensure a seamless process, you need multiple applications to work together. That’s why there’s so much talk about automation. But how does automation really work? You need applications to interact with one another, triggering actions based…

Why and How to Put Automated Survey Distribution to Work For You

Not a news flash: Automation is kind of a big deal. As soon as we get the hang of something, we're trying to figure out how it can get done with the minimal amount of effort. That's just smart, right? Working smarter rather than harder has become a modern mantra,…

The Best of 2020: Sogolytics Edition

If you're surprised to find that January is already over, you're not alone. From global to national to local levels, there's been a lot going on. Before we get too far into 2021, though, we're taking a chance to reflect on some of the high points of 2020 -- Sogolytics…

8 Do’s And Don’ts of Live Chat Support

Providing an excellent customer experience (CX) is key to running a successful business. 73% of consumers say a positive experience influences where they make purchases, while 32% will stop interacting with a brand after a negative experience. It’s no longer enough to pull in new customers—instead, you need to maintain…

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