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Look into employee engagement and you’re likely to read this advice: Listen to your employees. Your reaction is probably a self-congratulatory “I do!” Listening is easy, right? Only, you might not be actively listening, and that can make a real difference. Read on to find out what we mean by…

There are many aspects of corporate social responsibility, and we're examining these aspects to better understand, educate, and promote richer company values. Last month, we focused on empathy’s place in corporate social responsibility. This month we move on from empathy and focus on sustainability. While 'sustainability' and 'corporate social responsibility'…

As we continue thinking of empathy and its place within corporate social responsibility, we want to explore why empathy, rather than sympathy, is necessary for long-term success of programs and initiations. Of course, empathy and sympathy are both needed in the world. Currently, with so many things going on --…

News - fake or genuine - comes at us from all directions, day and night, as part of the digital network integrated into our lifestyles. In some cases it hits a soft spot, creating an audience reaction and leaving considerable emotional residue long after the announcement has faded - even…

There are many aspects of corporate social responsibility (CSR), and we're taking the time to examine the pieces of the whole to build better understanding and promote better company values. Each month we'll focus on one focus topic, and this month we're taking a look at empathy. Doing better through…

There was a time when "corporate social responsibility" was seen as just some abstract jargon. That time has passed. Today's consumers expect brands to act for the good of society. Multiple studies show over 70% of consumers want to know that the brands they choose are supporting the causes they…

The new era of remote and hybrid working is well underway. Since early 2020, companies have been making massive strides in both the technology and processes required to run their business effectively. Rather than being a fundamental problem, remote capability is now a point of difference in recruitment and a…

Less than a decade after a French ambulance driver was fired for not taking phone calls from his boss when he was off-schedule, France passed legislation called “Right to Disconnect.” In essence, employees have the right to disconnect from work calls, emails, texts, and other communication outside of their normal…

"The holidays are here" is a phrase we hear a lot around this time of year, but it's fair to say that the holidays are never too far off. "The holidays" is frequently used to replace "Christmas but not only" and "all that end-of-year-start-of-year stuff" -- probably a smart replacement…

A quiz (sometimes called a pop quiz) is the informal cousin of the more scientific personality test, and sometimes the two may overlap. Generally, a quiz is an unscheduled or unannounced online short test claiming to give you a unique personality insight. The dividing line between the two is confusing…

Much Ado About Active Listening in the Workplace

Know Better, Do Better: Focus on Sustainability

Empathy vs. Sympathy: Being (Better) Humans

Culture and Credulity: Putting Fake News Out of Business

Know Better, Do Better: Empathy and Corporate Social Responsibility

Your Consumers Care About Social Responsibility. Do You?

3 Virtual Team Building Ideas That Don’t Suck

What is the “Right to Disconnect” and When Will the US Adopt It?

Holiday Marketplace: Tradition, Innovation, and Getting It Right

From Myers-Briggs to BuzzFeed: Why We’re So Obsessed with Personality Quizzes