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Results for : COVID-19

The Pandemic Made Me Do It: Long-term Impacts on Customer Behavior

COVID-19 changes a lot of things: how we work, how we feel about being indoors with strangers, and how we buy stuff. The pandemic is expected to have lasting impacts on customer behavior, regardless of whether you're a consumer or a business customer. Perhaps the most obvious impact on customer…

Long-term Impacts of Pandemic-style Work

COVID-19 upended the ways in which we work. The pandemic sent millions of people home to work — and these are the lucky ones who kept their jobs. With ongoing news about different variants, we can’t say it’s over. Yet amid the uncertainty, businesses are trying to regain a sense…

Vax, Masks, and The Space Between: Sharing Meaningful Study Results

In any interesting study, analyzing the results can go on and on and on. It's like wandering through an amazing shop, picking up and examining interesting pieces as you go. In some shops, you might just be browsing. In other shops -- and in every study -- you eventually need…

Tools for a Successful Return to Campus This Fall

The American Council on Education estimated the nation’s higher education industry sustained pandemic losses in the neighborhood of $120 billion. Recently revised information from the Chronicle of Higher Education says that loss is closer to $183 billion. Colleges and universities desperately need students to return to campus -- the sooner…

RTO: Pandemic Pets and Separation Anxiety

As businesses begin to return to in-person work, many of us are faced with the tragic truth of having to leave our furry, feathered, scaled, or hairless friends at home. Regardless of whether you’ve recently adopted a quarantine kitten or have had the same tortoise for 10 years, after 16…

Vax, Masks, and The Space Between: Rating, Segmenting, and Cross Tabs

It's time to take the next step -- but in which direction? Across the country and around the world, businesses are deciding how to reopen, schools are discussing back-to-school plans, and families and individuals are making choices about how and when to visit each other, to respect mask and distancing…

Vax, Masks, and The Space Between: Studying Behavior, Perception, and Analysis

If it's news to you, I'm sorry to have to be the one to tell you: Some people collect data with no real outcome in mind. They're just going through the motions because someone else told them to, because it's just "what we do" at this time of year, or…

“Return to Normalcy” (and other limiting platitudes)

The Spanish Flu of 1918. September 11, 2001. The COVID-19 pandemic. We can think of these traumatic experiences the world has collectively undergone in the last 150 years (and even just in our lifetimes) as events that changed what people considered ‘normal’ life: new annual vaccines, increased public security, wearing…

Emergence: Cicadas, Masks, and Returning To

How familiar are you with cicadas? Depending on where you live, cicadas might be a mysterious news item, periodic passers-by, or occasional overwhelming swarms. In this neighborhood, Brood X is crawling out of the woodwork -- or at least, out of the woods -- at the end of their 17-year…

Social Interactions in the Post-COVID-19 World

Vaccines are rolling out, guidelines are being revisited, and something like "normal" seeems like it might be headed our way. I have been thinking about what life will look like in this new normal, and as a follow-up to my last blog about a post-COVID-19 professional world, what will the…

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