Customer Experience

5 Ways Sentiment Analysis and NLP are Critical

Sogolytics · 5 Ways Sentiment Analysis and NLP are Critical | Sogolytics BlogCast Onl...

LeTeisha Newton

April 4, 2023 | 5 MIN READ

Healthcare

6 Actionable Strategies for ORM in Healthcare

First impressions matter – and that’s never been truer than in today’s digital world. It ...

Paige Rodgers

February 5, 2025 | 3 MIN READ

Best Practices

Customer Experience

Retail

Retail Stores Should Have Websites—Even Without eCommerce

If you listen to all the noise on the internet, you’d probably believe that brick-and-mortar ...

Jake Burgess

July 12, 2024 | 5 MIN READ

Best Practices

Customer Experience

Financial Services

Improve Your Credit Union’s Social Media Presence With These 6 Tips

Social media is increasingly becoming a bigger and bigger part of people’s everyday lives. So...

Patrick Grieve

May 9, 2022 | 5 MIN READ

Customer Experience

General

The Social Spread: Fake News and the Social Media Wildfire

In the age of digital communications, fast content is coming at us from all sides. So while you...

Gordon Polovin

April 12, 2022 | 6 MIN READ

Healthcare

Why Planned Online Reputation Management in Healthcare is Important

Let’s face it: In today’s world, information is king. Post-pandemic, many professionals are...

LeTeisha Newton

December 17, 2021 | 6 MIN READ

Best Practices

Customer Experience

Healthcare

Proactive Reputation Management in Healthcare

Restaurants, retail, or healthcare — it seems no one is safe from the wrath or reward of onli...

Marie Oliverio

December 8, 2022 | 3 MIN READ