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May 30, 2023

How To Use Tech To Delight Your Guests

by Cherie Foo

It’s 2022, and it’s time for hotels to step it up. Gone are the days of making your guests wait in line to fill out forms and manually check in. These days, it’s a race to see how many processes you can automate: the goal is to streamline all the administrative tasks traditionally associated with a hotel stay, and minimize any inconveniences to your guests. Don’t know where to start? In this article, we’ll teach you how to use technology to delight your guests (and potential guests), and give them a better experience. Read on to find out more! 1. VR tours There are plenty of ways in which you can use technology to improve your guests’ stay… but before we even get to that point, it’s worth thinking about how you can use technology to convert potential guests into actual paying customers. How do you do that? One easy way is by setting up virtual reality (VR) tours. Here’s the thing—pretty much every hotel has beautiful, professionally-taken pictures of their lodgings and amenities up on their website. That’s the industry standard. So if you want to stand out from your competitors, and showcase your property more effectively to potential guests, why not create VR tours that they can go on from the comfort of their own home? For the uninitiated, a VR tour is a sequence of panoramic images that are stitched together to create a virtual experience. Users can view VR tours on any device—their desktop computer, laptop, […]

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