Customer Experience

Financial Services

Member Retention: The Top Credit Union Priority

Members are the lifeblood of your credit union. That’s why CUs pour so much effort into acqui...

Patrick Grieve

February 21, 2023 | 6 MIN READ

Customer Experience

Financial Services

Should Your Credit Union Go Branchless?

Citi Bank is the fourth-largest financial institution in the country. And for nearly two decade...

Patrick Grieve

September 22, 2022 | 5 MIN READ

About Sogolytics

Financial Services

Where Sogolytics is Going: Upcoming Events

For many, Labor Day weekend means the end of travel and summer adventures. For us, it's time to...

Sogolytics

August 9, 2023 | 3 MIN READ

Best Practices

Customer Experience

Financial Services

3 Ways Credit Unions Can Attract More Young Members in 2022

In 2020, Millennials overtook Baby Boomers as America’s largest living adult generation, and ...

Patrick Grieve

July 28, 2022 | 4 MIN READ

Financial Services

Let’s #CUImagine: Carolinas Credit Union League Annual Meeting

The perfect vacation? Sunshine, blue skies, and plenty of inspiration! The folks organizing the...

Melissa Krut

June 27, 2022 | 4 MIN READ

Best Practices

Customer Experience

Financial Services

Improve Your Credit Union’s Social Media Presence With These 6 Tips

Social media is increasingly becoming a bigger and bigger part of people’s everyday lives. So...

Patrick Grieve

May 9, 2022 | 5 MIN READ

Financial Services

Learn, Lead, Advocate: Lessons from Mountain West’s Annual Meeting

When you come from a state without snow-capped mountains, the Colorado skyline (and the altitud...

Melissa Krut

May 7, 2022 | 4 MIN READ

Financial Services

Why Are We Here? CU FinHealth and the Value of Financial Well-Being

If you believe that it is the role of financial institutions to simply hold onto peoples' money...

Melissa Krut

April 28, 2026 | 5 MIN READ

Best Practices

Customer Experience

Financial Services

Personalization vs. Privacy: How Credit Unions Can Find the Balance

Today, consumers are living in the golden age of personalization. Movie and music streaming ser...

Patrick Grieve

August 9, 2023 | 5 MIN READ

Financial Services

VACUL Ignite 2022: The Common Wealth of Credit Unions

One thing we love about partnering with credit unions is the value they place on providing outs...

Melissa Krut

January 27, 2025 | 3 MIN READ