Sogolytics
Customer Experience
How to Maximize the Power of Your Customer Data
Given that consumer data powers the ability to create personalized experiences, capturing exten...
Sogolytics
June 5, 2020 | 4 MIN READ
Customer Experience
The Dodd-Frank Disconnect – The Price of Regulations on Community Banks
The Dodd-Frank regulations—enacted in response to the collapse of Lehman Brothers and the oth...
Sogolytics
September 24, 2019 | 4 MIN READ
Customer Experience
Community Banks Forced to Re-evaluate Technology’s Role in Serving Customers
During the 2016 FDIC Community Banking Conference, Strategies for Long-Term Success, a communit...
Sogolytics
May 30, 2023 | 4 MIN READ
Customer Experience
From Hindsight to Foresight with Real-Time Customer Data
Recently, a Tesla owner unable to find a spot at a local charging station tweeted about fellow ...
Sogolytics
June 11, 2020 | 4 MIN READ
Customer Experience
Build, Measure and Engage with Loyal Customers – It’s Easy
According to Accenture’s 2016 Global Consumer Pulse Survey, 78% of consumers report they are ...
Sogolytics
May 30, 2020 | 4 MIN READ
Customer Experience
What Really Drives Customer Churn and How You Can Avoid It
Visionary co-founder and former Apple CEO, Steve Jobs, challenged, “Get closer than ever to y...
Sogolytics
September 25, 2019 | 4 MIN READ
Customer Experience
A Competitive Edge for Community Banks
In the mid-1990s, predicting that technology would transform banks protected by regulation...
Sogolytics
September 16, 2019 | 4 MIN READ
Customer Experience
How Banks can Leverage Employee Engagement for a Competitive Edge
Unemployment is at its lowest rate since 2009, and job openings have increased by 73 percent. A...
Sogolytics
September 20, 2019 | 4 MIN READ
Customer Experience
Essential Tools for a More Productive Workforce
In an episode of the 1990’s iconic sitcom, “Friends”, Chandler (Matthew Perry) was in the...
Sogolytics
March 22, 2019 | 4 MIN READ
Customer Experience
Net Promoter Score: The Ultimate Survey Question
Businesses have always sought a crystal ball that would give them insight into their customers...
Sogolytics
August 31, 2023 | 4 MIN READ
