Sogolytics

Customer Experience
What You Don’t Know Can Hurt You: The Value of Customer Feedback
For many companies, collecting customer feedback is an afterthought. After all, companies exist...
Sogolytics
June 1, 2020 | 3 MIN READ
Customer Experience
9 Signs Customer Experience Counts
If you've been thinking that CX is just a trendy acronym that will go away, think again: Eviden...
Sogolytics
May 6, 2021 | 3 MIN READ
Customer Experience
Sogolytics Tops Online Survey Software Reviews
We are proud to announce that we have been recognized by Capterra as leading the online survey ...
Sogolytics
September 9, 2026 | 3 MIN READ
Customer Experience
Enhancing Client Experience in the Insurance Industry
What do you want to be when you grow up?  We’ve all been asked the question, but how many of...
Sogolytics
July 2, 2026 | 3 MIN READ
Customer Experience
Fostering Customer Loyalty in the Insurance Industry
Advances in digital technologies, along with significant shifts in consumer behavior, are openi...
Sogolytics
June 15, 2020 | 3 MIN READ
Customer Experience
5 Simple Ways to Transform Your Survey
Whether you’ve spent minutes or days working on your survey, it’s easy to miss a few pieces...
Sogolytics
October 26, 2023 | 3 MIN READ
Customer Experience
You Didn’t Have WHAT in the Old Days?
Remember the “good old days” of black and white television? Me neither.  Things change...
Sogolytics
January 14, 2019 | 3 MIN READ
Customer Experience
Young Professionals Seeking Meaningful Careers Add to Banking Talent Gap
An insightful article in Efinancialcareers highlighted an interview with a Millennial woman who...
Sogolytics
August 31, 2026 | 3 MIN READ
Customer Experience
Customer Service in the Age of Customer 3.0
We all remember the disturbing 30-second video of a bloodied United Airlines passenger being dr...
Sogolytics
December 2, 2022 | 3 MIN READ
Customer Experience
Are You Happy with Customers’ Perceptions of Your Brand?
To say that 2016 wasn’t the best of years for tech giant Samsung is probably putting it mildl...
Sogolytics
September 17, 2019 | 3 MIN READ
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