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Gordon Polovin

With an MBA from the University of the Witwatersrand in South Africa and work with clients and industries in the UK, Europe, Canada, and the US, Gordon's range of experiences make him well suited for the diverse topics and compelling conversations that Sogolytics clients value. Learn more about Gordon on his website.
Best Practices
How to Choose the Right CX Consultant
The customer experience (CX) embraces a network of touchpoints (TPs) that customers follow from...
Gordon Polovin
June 2, 2026 | 10 MIN READ
Best Practices
Customer Engagement Software vs. CRM
At a company forum the other day, the lecturer, when talking about customer engagement software...
Gordon Polovin
August 27, 2026 | 10 MIN READ
Best Practices
6 Ways Big Data is Transforming Healthcare
Hospitals, private practices, university medical research units, and pharmaceutical labs strive...
Gordon Polovin
February 23, 2024 | 10 MIN READ
Best Practices
BNPL & Banks: The Future of Spending
Marketing is powerful, there are seemingly endless ways to spend our money, and yet... aren't w...
Gordon Polovin
January 30, 2023 | 10 MIN READ
Best Practices
How Data Is Revolutionizing Banking CX
This article focuses on how banks and financial service institutions can create a more meaningf...
Gordon Polovin
January 30, 2023 | 10 MIN READ
Best Practices
What You Should Know About Buy Now Pay Later
Credit card companies (CCCs)—gigantic enterprises generating trillions of revenue dollars—h...
Gordon Polovin
April 15, 2026 | 10 MIN READ
Best Practices
Buy Now, Pay Later: The eCommerce Revolution
We've all heard of Buy Now, Pay Later (BNPL) offers. In fact, there's a good chance that you ha...
Gordon Polovin
January 19, 2023 | 10 MIN READ
Best Practices
5 Ways to Boost Employee Financial Wellness
Let's start from the beginning. What really is financial wellness? Financial wellness (or fi...
Gordon Polovin
January 18, 2023 | 10 MIN READ
Best Practices
How to Pave the Path to Financial Health
Financial health and wellness remains one  of the most crucial topics today. At a time of shee...
Gordon Polovin
June 17, 2026 | 10 MIN READ
Best Practices
Why Retail Customer Experience Matters
Customer experience, as a whole, has become the key differentiator for most customers. In fa...
Gordon Polovin
July 2, 2026 | 10 MIN READ

Posts pagination

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