Jenn Goddu

Jenn likes asking questions and getting answers, which makes Sogolytics a good match. She’s a Charlotte, NC-based, Canadian ex-pat, with a M.A. in Journalism and a M.F.A. in Creative Writing. She’ll leave the quantitative data analysis to the experts!
Best Practices
Accessibility in Surveys: What it Means, Why it Matters
Hearing the word “accessibility” people tend to think of the Americans with Disabilities Ac...
Jenn Goddu
May 26, 2026 | 5 MIN READ
Best Practices
6 Suggestions to Tackle Customer Experience in Times of Crisis
We’ve been hearing a lot during the COVID-19 pandemic about frontline workers. From doctors a...
Jenn Goddu
August 28, 2026 | 5 MIN READ
Best Practices
The Most Common Workplace Assessments and Making Them Useful
Key Takeaways Workplace assessments help organizations evaluate skills, behavior, leader...
Jenn Goddu
August 28, 2026 | 5 MIN READ
Best Practices
The CX Turnaround: Learning from Mistakes
No one likes to fail. Trip-ups are terrible. Mistakes create mayhem. Especially when it comes t...
Jenn Goddu
June 30, 2026 | 5 MIN READ
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