LeTeisha Newton
LeTeisha is all about imagination, as reflected through her eclectic involvement in fiction publishing, game streaming, and cosplaying. When she's not creating, she's working on scholastic pursuits beyond her MBA.
Best Practices
Know Better, Do Better: Focus On Diversity
We’ve been focusing on different aspects of corporate social responsibility and the importanc...
LeTeisha Newton
June 16, 2022 | 4 MIN READ
Best Practices
8 Useful CX Metrics to Inform Your Strategy
Having a dedicated CX strategy is important for any company in a market that prioritizes experi...
LeTeisha Newton
June 3, 2022 | 4 MIN READ
Best Practices
Remote Work: Bringing in the Sustainability Benefits
Are we still talking about sustainability? Absolutely! Beyond our total appreciation of corpora...
LeTeisha Newton
May 20, 2022 | 4 MIN READ
Best Practices
Is it Getting Hot in Here? The Rise of World Temperature
As we continue to explore sustainability and its role in corporate social responsibility, we ca...
LeTeisha Newton
January 2, 2023 | 4 MIN READ
Best Practices
What is CXI? Into the World of Customer Experience Innovation
Customer experience itself is no longer an unknown topic, but one of great importance in the bu...
LeTeisha Newton
November 18, 2024 | 4 MIN READ
Best Practices
Know Better, Do Better: Employees, Consumers, and Getting to Know Your People
As we continue our series on using empathy to lead the way in your corporate social responsibil...
LeTeisha Newton
August 9, 2023 | 4 MIN READ
Best Practices
Empathetic Listening for Better Corporate Culture
Corporate culture can determine how employees feel at work, the way they interact, and the way ...
LeTeisha Newton
April 16, 2022 | 4 MIN READ
Best Practices
Empathy vs. Sympathy: Being (Better) Humans
As we continue thinking of empathy and its place within corporate social responsibility, we wan...
LeTeisha Newton
April 8, 2022 | 4 MIN READ
Best Practices
Know Better, Do Better: Empathy and Corporate Social Responsibility
There are many aspects of corporate social responsibility (CSR), and we're taking the time to e...
LeTeisha Newton
April 1, 2022 | 4 MIN READ
Best Practices
What Scary Movies Tell Us About CX
There are many people in the world who love a good scare, and there are plenty more people who ...
LeTeisha Newton
October 13, 2023 | 4 MIN READ
